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July 2024 by Letty G
Clean store friendly employees
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May 2024 by Angie Rodríguez
Fake advertising, that’s Illegal
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August 2023 by Gabby M.
The pumps are so slow!? It took almost 10 minutes to put $35 in my tank. Not to mention the guy working was on the phone the whole time I was trying to pay & couldn’t tell if he was talking to me or not. Maybe I’m being petty about this rating. But I won’t be coming back.
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July 2023 by The Alamo Critic
I had the WORSE experience with the clerk at this location. It was shortly after 4 pm. when I decided to use my rewards to purchase a Pepsi product. The clerk had no training nor knowledge on their own app. He scanned my barcode, removing my rewards/points off my profile, then refused to give me the item. He claimed I was no longer eligible for the item. After 10 minutes of disputing the issue with him, he gave up and allowed me to take the item. The store owner needs to ensure ALL the employees are properly trained on how their app works. Another customer was already there before me complaining about items missing in her shopping bag.I will not be coming back to this location.
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March 2023 by Dan Austin
Been ok, but always seems dirty. Inside and out. Always out of Iced Coffee. Food sits under heat lamps 4ever. Out of hand sanitizer and windshield cleaner. Too many times pumps aren't working properly
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January 2023 by Frank V.
Early morning employee very rude, very disrespectful, listening to some music that has inappropriate content for young kids! When asked if he could lower it he replies know if you don't like it cover your ears!!
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December 2022 by Sargento Del Aire
December 2, 2022 7pm: Don't waste your time at this horribly maintained 7 Eleven Culebra location where the gas pumps never have auto dispersed paper receipts and when you enter to request the receipt the 20yr old irresponsible immature cashier with a Neck Tatoo and beard denies my request saying 7 Eleven doesn't give receipts anymore due to a Law Suit by the State and continued to say We Don't Give Give Receipts to customers especially to gas pump Customers. So I went to the restroom to find the soap dispenser not working. Upon exiting he still was smiling and never handed me my gas purchase receipt. Employees should work and maintain the customer oriented convenience chores instead of kicking back. My recommendation to future customers is to take your business to the new well maintained QT Convenience Fuel Stop where they also have FREE Air Pumps!
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November 2022 by Sally Kelley
Service HAS IMPROVED HERE BY FAR!!! The guy at the register who drives a motorcycle is so respectful. My son and I go everyday after school for pizza and snacks and the guy at the register has QT skills he be ringing up 2 customers at a time and he's quick, polite and very respectful. Makes you want to keep coming back. Bro always be making sure everyone walks away with a good experience. How can you not want to come back after that? ??
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October 2022 by bua
I went Sept 25, to use the gas pump, I inserted my CC and entered pin said for me to go inside n pay. Cashier man that is sitting stated it does that sometimes. I just got hacked with that credit card. I've never used my card before on gas pumps. I won't go to this location anymore.
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September 2022 by JCGossII
Currently 5:22 and this 7/11 just closed its doors. Worst 7/11 on the planet.
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August 2022 by Maryann Cura
Rude customer service.. I went in there to make a payment like I always do ... she yelled we talk taking payment the manager stopped doing that ... It would of been nice just a simple I'm sorry we ain't taking payments anymore at this location.. so I said have a great day.. but nope it was horrible ...
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July 2022 by Fernando A
Came late at night was hungry ready to eat a fresh pizza out of the oven from this location but as soon as I told the employee he refused to cook The pizza and didn't Gave me and explanation at all employee looked like he didn't wanna be there will be taking my business to the other 7eleven down the street where I know customer service would be the #1 priority
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May 2022 by Freaky Stylie
Teach your employees how to make money orders or stop advertising online that you make money ordes.
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May 2022 by Leslie Miers
Bought a 12 pack of Cokes gave the dude 8 bucks it was seven and some change and then he pocketed my change. Do better San Antonio
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November 2021 by Robert
No paper at the pump for a receipt and went inside to get one. Guy had an attitude because I didn't look at the price I paid as I figured it would just print the most recent transaction at the pump. First and last experience with 711. I'll just stay with Valero, qt, and shell.
