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May 2024 by Destani Schulze
Our kids have been going to SWCA for the past 5.5 years. In that time, we have had a positive experience here. Seems crazy to think how fast that time has flown by.
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May 2024 by Evan Fleming
We love Southwest! Both of my kids attend SWCA so we’ve gotten to interact with teachers at both age levels. The teachers show great care and attention for our babies and we have peace of mind every day knowing that they’re being taken care of by loving teachers. If concerns ever arise, the staff and teachers are always responsive and help work through the issue for the best of the kids.
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May 2024 by Katrina Clayson
Highly recommend southwest children’s academy. My son loves it and loves the teachers!
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May 2024 by Katrina Smith
We absolutely love SWCA. Not sure why there’s negative comments? We’ve never had any issues with SWCA. My son is always so happy when I drop off or pick up. He loves the teachers and his friends. He’s learned so much for not even being 2 years old yet! I love that he has learned sign language to tell me what he wants. 1000000% recommend. Jill and the other staff members are all amazing and very informative about everything!
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May 2024 by Kaylee Podczervinski
Short review: Do Not Recommend.Long Review:My son was 4 months when we took him here. After a few weeks, the director Jill, pulled me to the office and told me she hears him crying all day from her office and recommends we get in home child care. Don't you think I would prefer that, too, if I could afford it? Duh.I was genuinely taken aback and confused. Every morning and afternoon I would ask the teachers how he did and they always said he was fine. Plus the daily paper reports I got from them never mentioned anything or they weren't filled out at all. And when I brought that up to the director, her response was, "that's not their job." Uhm, excuse me? And when I brought it up to the teachers, they explained they are trained not to fill out negative things and to keep it positive. I asked them to please keep it honest regardless of how he was - because I want to know how his day REALLY went.After this I popped in a few times without notice and watched him on the cameras with the director. Each time my son was fine and not crying. Maybe I just caught him at a good time each time? Who knows.I will say, there was a difference between the morning and afternoon teachers. It was obvious the morning teachers did not like him and wanted him gone. While the afternoon teachers enjoyed having him and playing with him.My son may not have been the easiest. But having your teachers not be truthful on the daily reports and then telling the parents their child cries all day and recommending to keep them home is not ok. Maybe try working together as a team to make it easier on all parties.We took my son to another place and he loved it and would be so excited to see his teachers. Not only that, when we moved out of the state, the teachers cried and expressed nothing but love for him.
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May 2024 by Brittany Bingham
My daughter has been going to SWCA since she was 11 months old. I’ve never had a bad experience here. All the teachers are very helpful, supportive, and very knowledgeable. Whenever I have questions about my daughter’s behavior, the teacher is up front and honest about her. Management is very helpful and great with communicating whenever I have concerns. I trust my daughter being in their care when I drop her off in the morning. This is the only daycare I trust to educate and watch over my daughter, who is know 3 years old.
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April 2024 by Michelle King
They have no lock on their front door or code and the older lady who works the front desk sits with small children at the other end of the front door. To say this isn't safe is a gross understatement.Also kids are babysat by TV while staff chats.
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September 2023 by Ryan Davis
Had a poor experience, they didn’t follow proper procedures to ensure the info was put into the system correctly and tested, they call with attitude, and kick us out after 2 days of an issue where they were calling the wrong number. This is about kids so it’s serious, you’d think they could do their part to ensure your child’s safety and instead they chew you out then remove you from the program. Brooke was very hateful towards us and we won’t be back!
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September 2023 by Brook T.
Southwest Children's Academy provides full time childcare for ages 6 weeks-10 years. After school pick up offered from 3 schools in our immediate area. Come by anytime and see if we can help you with your childcare needs.
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May 2023 by Kenzie K.
When my son first started here it was great. The infant caregivers were always amazing and my son loved going to daycare. As he got older we started running into more and more issues. He was being bit constantly and scratched. He would come home with deep bite marks on his back and it seemed nothing was ever done. It is understandable that toddlers do not quite know to not bite yet, but the biggest issue was that they seemed to pick and choose who got sent out of daycare for biting. My son learned to bite at daycare and it is hard to teach a 2 year old to not bite but after he bit a child they said he had to be out for 2 weeks. My son just barely turned 2, he does not know any better and sending him out for 2 weeks is extremely excessive. I can understand picking him up from daycare the day of the incident but 2 weeks is ridiculous for a kid. Having him leave for 2 weeks is not going to teach him anything. On top of being out for 2 weeks we still would have had to pay the daycare for the time he was gone as well as either miss work or try to pay someone else to watch our son. Also about a month ago I got a call that my son apparently fell in the classroom and cut his eyebrow open on a bookshelf. We took him to urgent care and he got it glued. I understand accidents happen but we took him to daycare the next day and I get another call the he "fell" again and hit the spot right under where his eye got glued. How does the same thing happen twice in less that 24 hours? Some things just seem very off at that daycare and I would advise finding another daycare if possible.
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February 2023 by Kit Wyatt
My children have gone to Southwest Children's Academy since they were old enough to do so. All of the teachers and staff have been caring and kind to my children and my spouse and I. My children love going to school here and learning with their friends. I know my kiddos are safe and happy here. Highly recommend!
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February 2023 by Ashley George
Worst daycare ever specifically the “assistant director” Jill. She should not be allowed to take care of children. I would never recommend this daycare to anybody. If your children go here get them out immediately
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December 2022 by Eric Salazar
Our children have been going there for years. They were beyond ready as they entered Kindergarten. Everyone is very nice and the facility itself is very clean and safe. No complaints.
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June 2022 by Sancie A.
Working here they did nothing to help they children, they yelled at the children and they would talk about the childrens parents right in front of the children or while holding their children, the staff did not explain about anything and just put me in random places without any explanation. How they treated the children was unacceptable and I would not recommend bringing your children to this establishment because I do not like seeing how they treat the children.
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December 2020 by Angie Lynch
My children attended this child care facility years ago. Absolutely love it then. That was 10+ years ago. The facility was nice, and close to home and work.We were so excited when my granddaughter got a spot in. But the experience was much different this time around. First let me just say the staff that are the rooms with the children are young, and usually only one per like 9 toddlers. They always seemed tired, and just overwhelmed.When my granddaughter first started attending she was but every other day for like 2 months. Of course it’s pretty common for 1-2 year olds to bite. I was always pretty understanding and patient when they would call and tell me that she was bit today.It wasn’t but a couple of months our granddaughter started to bite her class mates as well. We were shocked of her behavior, and were trying to seek solutions to help her understand that it is not nice to bite and unacceptable. I was pulled to the side and notified of the behavior. With a long list of our granddaughter hitting and biting. But was only notified about a couple of incidents. Again trying to teach a toddler that is not acceptable behavior is challenging. Especially when it’s happening to her.Weeks later my husband dropped her off and was handed another long list. And I called up there. Because we just couldn’t understand her behavior. The manager carol was very impatient on the phone, and became very defensive when I ask how they were dealing with discipline when situations like this happen.she then proceeds to call my granddaughter a bully, and says she is out of control. And when I said please don’t call my two year old granddaughter a bully, she then said today can be her last day.The manager is so unprofessional and wasn’t able to handle her self well at all. Her voice was loud. She definitely doesn’t need to be around children.
