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December 2023 by Foust198801
Why have 3 lanes open if you have 1 person working?
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September 2023 by Raquel Castillo
I’ve always had a great experience with Prosperity Bank. All the tellers have always been curtious and respectful. Have always helped to the fullest when I’d have a problem.
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April 2023 by Cathy Vickers
Customer service is awesome!
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March 2023 by Rose Watford
How does the change machine close at 3pm? Some people do have to work after 3 and can't get to the bank till after 3!!!
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March 2022 by Brianna Torres
Went in 3 different times needing to speak with the lender. I was told to come back in the next day and he would be there. However, he was not each time. I was overcharged 2 months on my mortgage payment and I couldn’t get it resolved. They had no idea what happened as I have direct deposit on our payment. Was told I would get a call when they figured it out later that day and I never did. The lady who helped acted clueless and her boyfriend who was one of the bosses did not help.
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March 2022 by C W
Great staff! Very knowledgeable and friendly?
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March 2022 by Quenneil Brooks
This branch is terrible!!! Customer service is rude!!!!!
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February 2022 by Amelia Gentry
The bank teller was kind enough to give my dogs treats! Great customer service
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January 2020 by Dale Carlson
Been banking with prosperity since they wete in town. Really good. The best. Friendly. Courteous.
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January 2020 by Adriana Martinez
This is the worst bank I've ever bank with I my boss deposited one of my check and they will not release it cuz supposably it was a fraudulent check for which it was not a fraudulent check and they decided not to give me my funds and I did not like how they did their business
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December 2017 by Anberli Cruz
The customer service sucks. The hours orlf operation are inconvenient. They regulations of having the account are ridiculous. I highly suggest you switch banks or DO NOT sign up with them in the first place.