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July 2024 by Janet Graef
We were 260 miles from home and the def header went out and we were loosing power. Just made it to the service area. Wilson fixed it and reprogrammed the computer in a short amount of time. He got us back up and back on the road to finish our vacation . Thank you for all your help and support!
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March 2024 by Lewis Brown
If I could leave 0 stars, I would.Had our International truck towed here at the end of January, 2024, due to transmission issues. Not once during the entire communications were we told that they did not have the right equipment to perform work on our truck. We did not find this out until after we paid way more than the estimate originally give and only then was our driver allowed to gain access to the vehicle. When he started the vehicle, the warning light was still on and at that time he was told that they were not certified to work on Internationals.Once our driver was able to leave in the vehicle, the truck is still having the same issues. They changed out 3 different parts on the vehicle and it is still not working correctly. When approached with this matter, they suggested that we give their information to the new shop that we decide to bring it to and they will explain the work that they did.Buyer Beware!
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March 2024 by Zacharia Rheam
Their tech completely ruined a brand new rug in the the unit that was rolled up so he could step on the bottom. But his lack of concern caused the rug to unroll and is now black where his greasy shoes were. Complete disregard.
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November 2023 by Bogdan Mihai Badalau
Professional approach, good attitude, fixed my ac electrical issues in no time. They are not parts swappers, they really know how to approach a situation. I m otr driver and when i go to a mechanic shop i m kinda scared but was not the case at this location
Thank you
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November 2023 by Jason Crank
Pure trash, a company who can’t stand behind their work and admit when they are wrong. Looks like a 3yr old finger paint job save your money and your time or you’ll be wasting them both again to have another shop correct their mistakes
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September 2023 by Mitchell
Big thanks to all the guys at Lonestar Truck Group San Angelo Tx for excellent service on my 2019 Motorhome. Special thanks to Ryan and Adam and a special thanks to Alfred a great hard working mechanic. These guys repaired my motor home for what I originally tookIt in for and noticed a wheel seal leaking and was able to change the seal out and what amazed me is they had all the parts in stock. I will for sure use then again next time I need serviceDone.
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July 2023 by Pam Hull
We CANNOT say enough good things about this place. Daniel was absolutely wonderful in helping us get what we needed in a timely manner and David picked up where he left off! These people really do care and want your business! Highly recommend! You will not be disappointed.
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July 2023 by Bogdan M. B.
Professional approach, good attitude, fixed my ac electrical issues in no time. They are not parts swappers, they really know how to approach a situation. I m otr driver and when i go to a mechanic shop i m kinda scared but was not the case at this locationThank you
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July 2023 by Najeem Azizi
If you want your time wasted and get discriminated and disrespected go to this Freightliner. A lot of people who work here are rude and racist. They did not want to give an estimate at all. A small repair cost me wait there for almost four days.
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May 2023 by Dan Zagura
All the guys from here were really nice and friendly ?
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March 2023 by Jeff Metcalf
These losers were dispatched on a road call that they never showed up for because they “ couldn’t find their technician.” That is the most ridiculous thing I’ve ever heard. At 9am I was given a 90-minute ETA. At 11:45 we finally cancelled the request after multiple attempts to obtain updates. Do yourself a favor; don’t break down in San Angelo. Finally had to cancel the service request and dispatch another company. If your people don’t want to work, remove yourself from this breakdown network. We don’t need companies like yours to make this job any harder.
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March 2023 by Allen McLean
THIS IS THE EPITOME OF CUSTOMER SERVICE! David and Adam were great and the mechanics were quick! Thanx, guys for getting my RV back on the road.
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February 2023 by Jarrod B Scott
Very helpful in the parts department
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November 2022 by Juan Sepulveda
Good service good work
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September 2022 by Daniel Skobic
These guys were really efficient and honest on their timelines if it's going to take them a day or two they're going to tell you.
