Jim Bass Ford is a trusted local Ford Lincoln dealer that provides excellent customer service and a wide selection of new and used vehicles. Customers praise the dealership's knowledgeable and helpful staff, who work diligently to find the right car that meets their needs and budget. The team, including Merat, Samantha Stewart, Ernest Sustaita, and Mack Harper, goes the extra mile to assist customers, whether it's helping an elderly couple find a suitable used car or quickly getting a customer's car serviced. Shoppers also highlight the smooth and hassle-free purchasing process, with salespeople like Shannon Fay and Trey Jordan providing great deals and aftermarket services. Overall, Jim Bass Ford is highly recommended for its commitment to customer satisfaction and its ability to cater to a diverse range of automotive needs.
Great experience for my routine oil change and tire rotation. Everything was efficient and fast
November 2025
I am in the military and was a few days away from a cross-country drive when I noticed a concerning sound from the rear of my vehicle. The entire team helped make sure my car was ready to go and safe to get me home. I could not be more grateful for their generosity and customer service.
November 2025
Great customer service, Merat halped me find my new Expedition in the matter of minutes. He asked what the important features were and he narrowed down the selection. There was no time wasted or no games played. I’ll return to Jim Bass to purchase another vehicle.
