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January 2024 by p cena
Nathan and his brothers took great care of us !! Not only did they do a great job and got us on the road again but they were extremely efficient and got the job done in a quick amount of time. They were very communicative and also a very kind group of guys. Do not hesitate to come here if you have any transmission issues. Highly recommended
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November 2023 by David Edwards
We took our 2013 Mazda 2 in because we were advised the rough shimmy at higher speeds was probably a transmission issue. Nat drove with my son and said the transmission was fine and pointed us in the right direction and he charged nothing for the diagnosis and his expertise. If we have a transmission issue, we will be back. It is refreshing to deal with a professional who is more concerned about customer service than just making money. This is the way to build loyalty and trust and truly build a business.
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November 2023 by Tucky Barbee
Gray’s transmission was great during the whole process. Nathan kept in contact with me every step of the way. Even when Ford sent the wrong parts, Gray’s took the time to make it right. Working with a service plan provider can be difficult at times, but Nathan made sure they did their part too! I recommend Gray’s for your transmission!Service: Transmission
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November 2023 by EJ H.
Nate and the team is awesome! They drove it and ran diagnostics but determined my truck didn't need anything so I walked away with piece of mind and a new transmission mechanic for when things do go south
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October 2023 by Vida Lake
My husband went in to talk to the staff. Not sure who he talked to, but the man who helped him was pleasant, knowledgeable, and gave him a quote very quickly. If the small repair we do doesn't work, we're definitely bringing it here for a transmission rebuild.
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October 2023 by Venise Vinzant
Always professional, Always fare, if you bring them something they don't do, they will send you to the right person for that job.
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September 2023 by Shaynie Andrade
Very respectfully and kind. I love everyone and how it's a big family company ❤️
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July 2023 by Madison Rolig
If I could leave more stars I would. While on a road trip my car started having transmission issues. We were referred to Grays by another mechanic and we are so thankful that they did.We showed up to Grays early Monday morning just after they opened and were immediately greeted by Nathan. Mr. Nathan took care of us the entire time, and excellently explained the issues we were having in an amazingly clear and comforting way. I’ve never had a car issue so clearly explained in my life. Having a clear explanation was such a blessing considering our situation.Thank y’all so much!
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July 2023 by Jase Davis
On a road trip back home going from TX to CO, our Nissan Juke started having suspicious transmission issues and codes that were roughly made out by Meineke in a pretty alarming way saying with too much certainty that we would need to replace the transmission which would be incredibly expensive for us. When seen by Nathan, he was very clear, thorough, knowledgeable, honest, friendly, and put himself in our shoes throughout the process of checking out the transmission with his computer and taking it for a test run on the highway. He explained the overall quite minor problem in a well-rounded way that was very easy to understand and certainly not dramatized like the notion we came into his shop with. It was a great experience getting our car assessed here and would highly recommend Nathan and this business.
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July 2023 by Roger Howell
Nathan and his crew are good people. Will be back.
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June 2023 by Madison R.
If I could leave more stars I would. While on a road trip my car started having transmission issues. We were referred to Grays by another mechanic and we are so thankful that they did. We showed up to Grays early Monday morning just after they opened and were immediately greeted by Nathan. Mr. Nathan took care of us the entire time, and excellently explained the issues we were having in an amazingly clear and comforting way. I've never had a car issue so clearly explained in my life. Having a clear explanation was such a blessing considering our situation. Thank y'all so much!
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June 2023 by Jase D.
On a road trip back home going from TX to CO, our Nissan Juke started having suspicious transmission issues and codes that were roughly made out by Meineke in a pretty alarming way saying with too much certainty that we would need to replace the transmission which would be incredibly expensive for us. When seen by Nathan, he was very clear, thorough, knowledgeable, honest, friendly, and put himself in our shoes throughout the process of checking out the transmission with his computer and taking it for a test run on the highway. He explained the overall quite minor problem in a well-rounded way that was very easy to understand and certainly not dramatized like the notion we came into his shop with. It was a great experience getting our car assessed here and would highly recommend Nathan and this business.
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May 2023 by Staci G.
Our motorhome started leaking transmission fluid while we were traveling. Gray's got us in when another shop turned us away. Everyone was very nice, knowledgeable, quick and honest. They could have taken advantage of us, but they didn't. It was a quick fix caused by the last mechanic putting too much fluid in. You cannot ask for better than an honest, reliable, and knowledgeable mechanic!
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December 2022 by Kay Fisher
Our truck broke down as were traveling through Texas on our way to AZ. I made a call to Grays and within minutes Clarks towing was on their way to take us to Grays. Our transmission was beyond repair.This was mid afternoon.Travis explained our options and after discussions we decided on a new GM warranteed one that had to come from Austin.After helping us find a dog friendly hotel Travis drove us there and made sure we were ok for the night.The next day he kept in touch with us, then picked us up and we were back on the road within 24 hours of our first call.As senior citizens it is always nice to see a family owned business that takes such good care of their customers. As bad as our situation was....they made it a good experience.Service: Transmission
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November 2022 by Wayne Menard rebel rider YouTube
I got it over on a wensday and they had it ready Friday. new transmission $5410
