First Financial Bank has been meeting the financial needs of customers for over 130 years, blending the advantages of a large bank with the personal touch of a community bank. With 78 locations across Texas, it offers convenient banking options and consistent friendly service. Customers appreciate the bank's exemplary support during significant transactions, such as home purchases. Staff members, including Kelly and Wes, are noted for their knowledge, patience, and excellent communication throughout the process, ensuring smooth experiences and addressing all concerns. Visitors frequently mention the welcoming environment, with staff always ready to assist and make them feel comfortable. Overall, First Financial Bank is recognized for its outstanding customer service, community involvement, and commitment to making banking easy and accessible.
Kim Luckey, in the Mortgage Lending Department, is simply the BEST. She helped my daughter close on her FIRST HOME! She went above and beyond, in every way, shape and form, and it was a TOUGH loan! If you want someone who will fight to help you get a loan, and fully protect you, Kim is the only person I would recommend.... read full comment
June 2024
I was about 200 miles from my local branch when my debit card decided to no longer work. Popped in this one and Ms Delaney made the whole process super easy and painless. Don't even have to change my bill pay info because it's the exact same card. Thanks yall! I really appreciate it.
September 2023
Kelly and team were extremely knowledgeable (and patient) in regards to all the questions I had about the entire process. They ensured everything executed smoothly during my house buying experience. 11/10, would recommend!!!
