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June 2024 by Alex Mulkin
Always find what looking for
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June 2024 by donna tijerina
I want to thank both the young men in the shoe department for helping me find the most comfortable fit for my husband they worked the day shift they were awesome but I didn’t catch their names cuddos to both of them thank you
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June 2024 by Melissa Calderon
given that we can give zero stars is great if not then 1 for the incompetent employees and services. I was in the men’s section to purchase a cologne and shoes and got no help whatsoever.
The sales associates in the cologne section looked right at my brother and I did not care to acknowledge us.. but we over heard another sales associate lady come over and ask ‘did you ask if they need help?’ He laughed and said ‘no you’re the one who needs extra hours, you ask.’ They laughed and walked away.
There was a third associate there who also ignored my brother and I.. to which I’m assuming due to our skin color, because 2 white gentleman approached the counter without hesitation they said ‘hello, and asking 20 question why they were there!’ and yet they walked out empty handed not purchasing anything.. but my brother and I still walking around wanting to purchase items yet no acknowledgment to which is why we left, and will be taking our business elsewhere.
We went to the shoe section to see if we can get some shoes a lady that worked there saw me and asking my brother is there any workers working and I saw her go to the back didn’t see her after. So sad to see this mall demolish and have no core character due to lazy workers and not knowing any social skills.
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May 2024 by Emanuel Rodriguez
Very nice
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April 2024 by We R Steltek
I've been in customer service for over 25 years... it is exceptionally rare that one receives service on the level that I received from Zach G. in the men's department. Full marks all around, this gent know his stuff, and knows how to treat customers.
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March 2024 by se lin cong
The shiart for women ...
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March 2024 by Diego Pomar
Called and spoke to someone in men’s suits department and got told “bro I’m with 3 customers right now you’ll have to come in”this was on 2/19/23 at 2:23 pm
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March 2024 by Pxcmkn
Perfume lady was rude wasn’t even there half of the time and got mad when I sprayed it like what’s the difference between me spraying it on the card and in the air
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March 2024 by Ellie Renae
rude employees one talked behind me and my girls back very rude and horrible experience made my friend wanna cry and we where just trying to buy prom dresses and have a fun day.
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February 2024 by Josie
Shoes! Love them!
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January 2024 by Miranda Castilleja
I went to Dillards today to make a return in the women’s clothing department. Normally everyone is super nice and helpful but not today. I stood at a register waiting for some one and no one came. Then I had to go searching for an employee which was not that big of a deal. Then I stopped at another register and made eye contact with an employee. She saw me but did not come right away. Then when she did she made no eye contact only asked what I needed. I told her I needed to make a return. Still no eye contact just her grudgingly doing her job. I asked if I did not have the credit card could she just put it back on it. She said something so low I couldn’t hear and then rudely repeated herself after I asked her to. She was so rude and dismissive. No thank you or anything. Before I left I said Kelli I can tell you really love your job and thank you. She loudly told me that was rude. Instead of apologizing for her behavior. I did tell her she was the one that was rude. Just awful all around.
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January 2024 by Rob Perk
Every thing i need in store
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January 2024 by Shelly B
I love their merchandise, but often question why the staff is so miserable and unfriendly. I get retail is hard, but I'm always friendly and can barely get a smile at this particular store.
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December 2023 by Toktam C.
We are so blessed to have this store here but unfortunately the sales associate they are horrible rude not helping . They don't have any manner. I was waiting long time to pay the lady she scream at me go to deferent person help you because she was cheer chat with her friend. After she was walk in store and look down to me. The maykup section are not helpful people just girls like doll make themselves not helping. That's sad
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November 2023 by Karen Biggerstaff
If you want extra assistance picking out the perfect perfume, go see Jaclyn Biggerstaff at women’s fragrance counter. She will go out of her way to help decide which fragrance is right for you. Jaclyn is very knowledgeable of the available options. This makes it easy for her to help you pick exactly what you like. She is good at analyzing what would be the best gift options as well. A great way to get the perfect fragrance for someone this Christmas or any occasion. Dillards has holiday fragrance samplers for purchase. They are very affordable and available in women and men options. It is a easy way to try out several scents before buying. Go see Jaclyn if you want your own personal fragrance consultant.
