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June 2023 by Candice S.
LOVE LOVE LOVE Dr. Johnston and the team at Chisholm Ridge. They have been there for me at the times I or my dogs have needed them the most, but they handle every situation with grace and understanding. I will never use anyone else to care for my animals, and I highly recommend Dr. Johnston. Thank you so much.
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May 2023 by Morgan R.
Dr. Krall is absolutely wonderful and you can tell she definitely loves her job. I take my European Dobie (Karma) here and the staff loves to come out and play with her! They're also very friendly and informative. I've seen Dr Johnston as well and he's good but I 100% prefer Dr Krall. I havnt had one bad experience here with the staff or Dr.'s yet and i hope i never do because they really make it very easy for me and my dog every time I come!
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April 2023 by 1 Concerned C.
If I had done my research, I would have known the level of incompetence and lack of compassion this facility's staff exhibited . Unfortunately, I found out Russell Jonhnston iis ill equipped and now my dogs are dead .
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January 2023 by Kathy M.
We are new to Texas and needed to establish a relationship with a vet here in our new community. We are so happy we found Chisholm Ridge!! Everyone was so great to work with. From the front desk crew who had their hands full trying to get our records from our previous vet, to the tech to the doctor. We are so so happy to have found such wonderful, caring vet dlinic
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December 2022 by Charmaine M.
My boys loved the Dr. and the staff. Since we just moved here and their records forwarded all my dogs needs were well taken care of. One has terrible allergies and was treated wonderfully. She prescribed the same medications as my other vet. Nice to have the Dr. on the same page. Super happy!
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September 2022 by Paige G.
We have been bringing all of our pets here for years and always had an amazing relationship with them and the staff. As of the last year or so it has just gone so completely down hill I would never recommend it now. Dr. Krall is absolutely amazing and I would follow her anywhere so she is the reason I stay. If this review were strictly about services from doctors five stars would not be near enough but the lack of compassion, empathy, ability, and basic communication skill just is non-existent. Dr. Krall loves my babies like her own but the front desk staff/receptionist (which rotates on a weekly basis it feels like) is absolutely horrible. Everything falls through the cracks and you can never get any information or products from them. The office manager Ashley is extremely dismissive as well and acts as if the problems her staff causes don't actually cause any damage to your pets.
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March 2022 by Paul K.
We have been clients at this vet office for over 12 years. My dog had a sudden bladder infection and I called to bring her in on an emergency visit. The vet said he was too busy and couldn't see her today! Outrageous! As it is they're overpriced too. They charged over $700 to clean her teeth and give her vaccines. Find a vet that cares about your pet a little more than this place. They're obviously only interested in your money.
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February 2021 by Dalia A.
Dr. Russell Johnston and Dr. Krall have seen both my pit bull mix (Maui) and my Maltese (Bella) and I really can't express how awesome they are! I have been taking my babies to them for about two years and I always feel so comfortable when I have concerns about my babies they always listen and always attend them very well like if it was their own. And I can't forget about the staff, the staff is always so kind and always have a smile on their face. Anytime my dogs have anything they always get me in as soon as possible. As far as cost I feel it is affordable and they do take care credit as well. Bella always had such anxiety going to the vet and now when we pull up for her appointments she is so excited she barks at me to let her out of the car.
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November 2020 by Elizabeth B.
I was new to the area but needed to get my dogs rabie shots up to date. I yelped a vetenarian and these guys popped up. I made an appointment and they were awesome! The doctor found a hot spot on my dog that I didn't even notice. She shaved it and cleaned her up for me. She also removed a skin tag my dog had that I was worried about. I was so thankful for that. Prices weren't ridiculously high either so that was a plus. They were upfront about everything. I also had taken my sisters dog and was a little nervous about taking him because he can growl when he's nervous. They were so helpful and not scared of him at all. It made me feel so much better. I will definitely be returning here as long as I'm in Fort Worth. :)
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September 2020 by Glenna W.
These people are the best. I've moved about 6 times since having dogs and cats. In that time I've had great vets and less than great vets. Make that way less. So my husband and I wanted to start off with a great vet upon arrival here. Chisholm Ridge came highly recommended by our realtor when we moved here 14 years ago. And deservedly so. Their staff is amazing and super friendly and helpful. They have 3 excellent veterinarians, each one as good as the other two, with great bedside/tableside manners. They take the time to explain everything so that we understand it, they are kind and gentle with the animals. When my beloved Jackson had to be put down, I wanted it done at home. I did not want to stress him with a vet visit on that day. A doctor and nurse came to the house. They talked me through everything and took such good care, even making sure my other dogs came out after the procedure so they would hopefully understand and not go looking for him. They think of everything. I was extremely grateful. I have come to know their staff a bit and wouldn't take my little fur balls anywhere else. Even with the challenges imposed by COVID, they are super helpful and informative. I know my precious little fur balls (Gus, on left, and Bixie) are in good hands.
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September 2019 by Leticia H.
Dr. Sandra Krall is one of the nicest, sweetest, caring veterinarian, this was the second clinic I had came to because my lab was tested positive for heart worms (the first clinic I took him too was uncaring and presented me with couple papers of their prices, felt cheated out of $50 to be just given papers and had done nothing) I was referred by a friend and I am glad I listened to her. Dr. Krall did a blood test, looked at his blood through a microscope to see how bad this case was. She eased my anxiety I had over this ordeal. She gave me enough information so I could make a confident decision. I am confident that our lab will be cured in no time. Dr. Krall is one of few veterinarians that love what they do. Thank you once again!
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May 2019 by Reaper R.
Staff is very friendly and the vet was as nice as you would expect. They are reasonably priced and have a real concern and commitment to the pets.
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April 2019 by Jamie B.
We are so thankful for this place! They have taken amazing care of all of our animals from the first time we came in. We've never had a problem getting in same day when something urgent comes up, and everyone there truly cares about your pets well-being. We normally see Dr. Krall and she has helped us through everything from puppy vaccines to losing one of our dogs to cancer. On top of the normal veterinary things we see them for this is the only place I trust to board our older dog with anxiety issues. We'll never go anywhere else.
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February 2019 by Mandy P.
Great staff and Dr. Krall is very informative, warm, and happy to answer any questions. The nurses were friendly and we never felt like a number. Happy we have a new vet just down the street.
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February 2019 by Claude W.
Been taking my dog here for over 10 years. Cannot imagine better service or more caring Vets.
