-
July 2024 by BLACKSMITH SERVICE
Will not take call
-
July 2024 by Martha Vazquez
Customer service needs improvement. The older gentleman that works there was not nice when I was looking for help.
-
May 2024 by Alfred Greene
Literally the worst pharmacy experience ever.
-
May 2024 by Taletha Thomas
Two days ago I got pain pills due to me having stitches in my hand. Today o got a call saying it wasn’t wrong up properly and they gave me 10 too many. They want me bring both my meds back up there. I told them no. I took my meds and not driving anywhere. Maybe tomorrow. They called back less than 2 mins later and wanted me to get out of bed to count the pills. I told her no I’m in bed and not doing it.
I told my daughter and she called back up there and told them I am in pain and not to call again about their mistakes. The lady at CVS then threatened to report it. First , report what? That they messed up and have me too many? I never finish pain pills anyway. Don’t make it out that I’m a drug addict or something. You want to inconvenience me because y’all messed up. And what are you going to do, resell them??♀️. Do better CVS. But this is so unprofessional on so many levels.
-
March 2024 by Celeste Johnson
Pharmacy lied to both me and my doctors office about my medication. Please go to any other pharmacy in the area besides here.
-
February 2024 by Priscilla Manivanh
Always nice and friendly when I pick up my meds at the Drivethtu, and always offer assistance if i need to buy something instore
-
January 2024 by Tee cook
The pharmacy technician working tonight, has a nasty attitude. My son needed insulin and her response to me when I asked about transferring it to Walmart was "Well how do you know we don't have it?!" I stated "l was on the phone a few minutes ago and a tech there was trying to help me, but there is none available within a 25 mile radius. He suggested transferring to Walmart after confirming that they have some available. She then stated "Well they can transfer it!" Instead of saying what I really wanted, I simply hung up.She's probably the reason the reviews are so low! Do better.
-
January 2024 by Rusty Shackleford
Went to go get a prescription for me and my father, lady at the counter quickly got my information and rushed off then rang everything up before I had a chance to bring up the second prescription and threw an attitude when I asked for my fathers prescription.
-
December 2023 by Mustafah mohammed
Manger Phillip I believe he’s new or gotta be at lest my guy was 100% positive that my mothers name isn’t in the system when I repeated and spelled her name more then 3 times we have been at this cvs for a long time and never had a problem untill Phillip he kept his cool tho but plz train the managers right man just annoying when ur their for 20 min at a window trying to convince the guy that its wrong i even showed him my confirmation email he said to call them like what hahah bro y’all are THEM finally got it when i went in and talked to someone else but when i asked him can I talk to someone else he said no ??♂️
-
December 2023 by Emily
Made an appointment at the minute clinic for 2:20 and check in was at 2:10 and got there to check in and waited 30 min for nothing. The lady next to me had been waiting for 2:00 appointment. Total waste of time.
-
December 2023 by Shelley Plemons
I use Saginaw Care pharmacy, but my insurance made me use CVS in order to get a 90 day supply. I had to wait in line for over 25 minutes when I got to the window, they actually shut down because they have a lunch hour from 130 -2:00. They are a huge company, how can they have a lunch hour during most peoples lunch hour when they pick up their Rx??? Don’t they rotate the 3 staff members? The person who waited on me, was certainly not over the top friendly by any means, but the worst part was going through the drive-through. There is a metal box, and it has been hit several times by cars because it is beat up. It is right in the line of the drive-through so when I left the window, I drove right through the sharp metal and it left a deep scratch on my mirror! I had to call corporate because the store manager Amy told me there’s nothing she could do. Corporate really needs to take a look at a lot of things involving the Pharmacy.
-
December 2023 by Becky Palacio
The manager Phillip is very rude and unprofessional
-
November 2023 by sa
The manager Phillip is very argumentative about prices in the store and did not want to listen to me without storming off to check the price.
-
November 2023 by Katelyn S.
If I could give zero stars I would. Pharmacist decides not to show up and you can't operate the pharmacy? Manager can't do anything but send you to the 1800#. People depend on the operation of the pharmacy to fill vital prescriptions. Prescriptions are just held hostage until the pharmacist decides to show up?! Do better...
-
October 2023 by Ray B
The Phone etiquette is always poor, people are short tempered and rude.
