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July 2024 by Chelsea
I’ve only been to the drive thru and the atm both outside and inside. The drive thru Teller is very nice and professional. The inside atm gives the option to choose lower denominations when making a withdrawal.
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May 2024 by Bee Well
Have my business account, personal accounts, kids accounts with Chase. Tried to get a single notary and they said their policy wouldn't allow them to complete the notary since the document referred to another document. Called the attorney in front of them and the attorney advised them this is normal for forms to refer to other forms and that they don't need to see all other refenced forms. The bank manager and staff had a deer in the headlights look and said they couldn't do it, but that I'm welcome to make a complaint. Inept on so many levels. I went to Bank of America where I have another business account and they notarized it within 5 minutes. Chase - Do Better.
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May 2024 by tommy phillips
This branch has some amazing and friendly bankers. They have have always gone out of their way to help.
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March 2024 by Ana Mancilla
Tellers are absolutely useless at this location.
Went in to make a deposit and female teller told me to deposit via the ATM. Obviously, she did not want to work I believe that is part of her job description.
Do yourself a favor and bank with Wells Fargo. Way better customer service.
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February 2024 by Gayle Hausmann
I'm always greeted warmly whenever I visit this bank. The tellers are courteous and helpful. The other staff members are friendly and helpful, as well.
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January 2024 by Victoria Smith
Terrible branch. No one answers the phone. Tried to come in for a medallion stamp and was rudely approached by a tall blonde lady who was very abrasive. Learn how to talk to customers. I hope you aren’t the manager!
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December 2023 by ty man
Chase is a joke for banking. Don't even think about opening a checking or savings account. You will be sorry you did. Nothing but pain to deal with .
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October 2023 by Kelsie Estes
This is probably the best bank I’ve ever been to. I walked in and there was a line to talk to the tellers as usual and the manager came out and helped everyone he could including me and I was out in 15 minutes.
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August 2023 by Amaris Macias
Barbara helped me out and was very nice and attentive.
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July 2023 by Brian Nelles
Workers are friendly and get the job done.
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July 2023 by Rosalee Snook
It was a good experience. Fast service
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July 2023 by Aleesa Schlup
Nekia was very helpful!
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May 2023 by Johnny J.
They want to stand there and tell me they don't have cash when I see someone getting cash right next to me
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March 2023 by DrGChilds
20 Year customer. In January set up appointment to get medallion signature and was assigned date and time with K.N. At meeting, he said I didn't haven an appointment but he was free to see me. I filled out all paperwork and supplied all supporting documents. Two weeks later, no word on if I was approved. Called K and he was frustrated I called but said I was approved but must set up family trust account even though I have an account with Chase. I went in same day and gave all necessary documents. By the middle of February, still no word and called again. End of February I found another way to work around medallion signature. March 1, I called K and he laughed that there was still no word on me setting up a family account and did not offer to find out what was going on. I said, I no longer needed the banks services to set up second account. March 4, go to bank to deposit check and bank refused to deposit it without a family trust account. Thanks for making a time of bereavement even more difficult. Will deposit check with another bank.
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October 2022 by STAX DOSH
Went to this location to close my account due to poor customer service and was assaulted by their manager when I asked to do so. Basically trying to tell ME what to do with MY account. She grabbed me and tried to block the door as if I was robbing the place. I repeatedly said Ma’am May I please close MY account and go? For some reason it was like gasoline to a flame. I understand we all have bad days but the Manager at this location does not know how to manage that. Avoid this location at all cost?
