“I had a bad experience in one of the branch located in Richardson they messed up really bad. So I went to this location to try to fix what the other person did, he noticed my frustration and took me to a side, he was very nice and helped with my situation. And followed me to all steps until I was done. His name is Luis and I am very grateful with all his help! We need more people like him !”
“It is always a pleasure conducting business at this bank . The staff are always helpful, friendly, and professional. They really get to know you and treat you like a close friend or family member....especially Miss Anna, she goes above and beyond to assist you with your needs or will find another resource if needed. It is always wonderful to see her beautiful smiling face!”
“I am Mart DeVine. Your extraordinary Credit Union Representative by the name of“Ylena or Yiena” is an exceptional representative of this credit union. She always greets me with a very pleasant smile; she has a beautiful personality, and she is always willing to go the extra mile to assist in completing my transactions. She is an absolute asset to your company…she is a “Keeper!””
“Ashley and Amber helped me out, and the service was great. They helped me with my various tasks and were friendly and fun to talk with the whole time. Seemed happy to be there and happy to help; I hope they are there the next time I come in.”
“Lorena was incredible! She explained everything in a way that was easy to understand. Considering I don’t have much experience with credit she was very good about making sure i understood the process. I would recommend this location to anyone looking to get a car loan, the process was so quick and easy. Dealing with Texas credit union has been an overall amazing experience. Once again thank you Lorena :)”
“Went to credit union on Saturday, and Clint helped me with a check that had been signed over to. I was very grateful because I had trouble doing the same elsewhere the day before. Shout out to Clint!”
“Out of all the CUTX branches in the area, Wylie is my go to! Each time I’m there, the employees go above in beyond and make sure I’m completely taken care of!”
“Went in to open a new checking account. Tyler was easy to work with and knew his product. He helped guide us through the various choices we had. Great start to a new banking relationship.”
“Nothing but the best service from Nate Barnes, he was very accommodating and professional and helped me with my current car loan and account. I would highly recommend him and this establishment any day. Thank you Nate again for making my dreams come true! Lolita M:-)”
“Thank you Ivan Jimenez for helping my husband and me with our loan process. Thank you for your patience and dedication to the members of the Texans. We recommend them to all our Hispanic people, go to him...”
“I really like my bank, they are very friendly and extremely efficient. Actually I think I would call them friends as well. Can't imagine banking anywhere else. Thanks girls!!”
“It is such a breath of fresh air to do business with an institution that you can pick up the phone and talk to a human being. As a business owner, it amazes me how disconnected the rest of the banking industry has become. Thank you, Brian Dale, and the rest of the team at CBTX for being there!”
9AM - 5PM
1010 W Exchange Pkwy Suite 2170, Allen“In Touch Credit Union has wonderful and very helpful employees in their Allen, Texas branch. I have been working with a new representative, Spinnasha Smith. She has taken the time to explain options available to me in handling my matters and has helped me with getting needed information. I appreciate someone I can trust and will help me make the right choices that will benefit me in the long run. Thank you Ms. Smith and In Touch Credit Union. It is good to know you are on my side.”
9AM - 5PM
115 FM 544, Plano“Malia Malik makes coming here to this bank a very pleasant, friendly and went out of her way to make sure am a satisfied customer,come to this location and experience it yourself”
“i really dont do any reviws but i hve to mencion, that miss Ana Cano bean a big help and nolege with our bussines & personal acc, she goes above and beyond to hell us. thank you miss. Ana”
“These workers are amazing at their job! Raiza was nice to take her time to help guide through the process while being quick and efficient. Along with everyone creating such a nice environment”
9AM - 5:30PM
2475 Arapaho Rd, Garland“I have been a member with resource one for a while now. I have had great customer service experience lately. Marlene is always very knowledgeable and helpful. I recommend talking to her about any questions and/or issues.”
“I have been banking with Woodforest since 2019 and this branch is by far the best branch I have ever been to. The staff is amazing and they have truly become like family. They take the time to show you how much they appreciate you as a customer and go above and beyond to provide incredible service”
“ACU is a great credit union. But it is the employees that make it the greatest. Whether it's the drive thru or going inside, you will get the best customer service. A HUGE shout-out to Karen Spears. She is the best! I commented on a bench in her office and she gave it to me! Been a member of ACU for over 20 years and love it.”
8:30AM - 5PM
1001 Main St, Garland“I went into Veritex Bank at the Garland, TX branch with a check my customer wrote me. I apologize for not remembering their names. But there was 2 tellers inside one malle and one female. I don't think I've ever been in a bank that made me feel like I was the account holder I was treated with professionalism and courtesy that you just don't hardly find anymore. Great job you two. I'm thinking that management must be just as professional as these tellers because it all starts at the top. Thanks again. Bruce Daniels”
“I’ve been banking here for almost 20 years and I’ve never had any bad experiences . The ladies here are so helpful and kind. This is a busy location but they always work so quickly. Half of my family banks here and we will continue to do so. This is such a great bank with wonderful employees.”
8:30AM - 5PM
1301 E Campbell Rd, Richardson“VERTIEX RICHARDSON!!!!Best bank ever! Taylor Dang Mgr.,and staff are amazing! Never before have I felt like these folks are my best friends and have my best interest forefront. I can call/email any time and always get a quick response and i am always treated with a smile and respect. I am retired and there are always major changes in the banking business and Taylor makes sure I am aware of issues which may affect me good or bad.I am thankful and blessed to have Taylor et.al on my side.”
“I was with one of the bigger banks for years and not happy then talked to Preston and he help me set up my business and personal accounts, he has helped me every step of the way. Tina also started and helped. I appreciate how I have been treated. i highly recommend this bank. dg”
“Though Bethany location is further away/less convenient than the now closed Coit location...today at Bethany Trey was welcoming, efficient in helping me. He was proactive and noticed a beneficiary hadn't been set up when I previously set up my account. And he took care of that quickly. Thank you Trey! You made my "trip" up to Bethany location a very pleasant experience.”
“I have been a customer for years. Couldn't be happier. You pick up the phone, call, and real people answer. These real people are super nice and try their best to get your problem solved. They also return calls. Short lines, if any. They are the bank we had in the 80's and 90's.”
“Shalom is & was the greatest banker to sit down with. His Patience & Clarity makes it easy for the Client & his professionalism stands victorious in all aspects of this Job. Thank You!”
“I wanted a bank that wasn’t one of the big guys and I wanted a real relationship which is exactly what I got. Big enough to help but small enough to care about me as a person and a small business.”
“This location took its time, explaining. Everything did a very well job. Open the checkings and a series account at this location.I'm very happy Thank you very much angie”