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October 2023 by Robin Parsons
Fantastic, great service, every time I purchase lumber here, it's always a better price than the box stores. Hardware and other items are priced as good or better than any other store. The Harry's employees are great and service is far better than ANY big box store. If you aren't satisfied with the service or product, let them know, they will make it right. Did I mention local and free delivery!
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October 2023 by Junior
The staff at Harry's in Rusk, especially Billy, are always friendly and go out of their way to help you find what you need. Coming from the big city of Tyler, lol, I couldn't believe the customer service that you get every time you walk into Harry's. I guess I've grown accustomed to the big box stores, where they practically run the other direction if you even look like you might be about to ask for help. I swear half those guys should work for the psychic hotline cause they somehow seem to know you need help, before you can even say anything, and abruptly run the other way. It's either that, or I'm carrying around some foul odor, I'm unaware of! HahaHarry's is also, surprisingly, competitive on most items, and even less expensive on many. This is real surprising considering the nearest major competition is a 35 min drive one way.I feel it is very honorable, to not put a small town, low to no competition, price surcharge and to stay competitive with stores that are way larger with much more buying power. They need to put a Harry's in Tyler, I think they would be a welcomed relief to the two monster home improvement warehouses, with customer to employee ratio of, seemingly, about 100 to 1
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August 2023 by jklein1013
FREE DELIVERY - save every time. Competitor charges $79 to deliver
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July 2023 by Jim Cleveland
WARNING! Do NOT buy lumber here. The hardware store is great with a good selection and knowledgeable, helpful employees. But this was my first and last time buying lumber here. I had to pay at the front counter and didn’t get to select the pieces. They had me drive out back and wait half an hour for the worst quality lumber I’ve ever purchased (see pics.) About 1/3 of the lumber is unusable.
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July 2023 by Benny Neal
Great service everyone was so helpful
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February 2023 by tj jones
Everything went well there was no issues at all great place
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January 2023 by tony alamilla
Great service. Free delivery is awesome especially when I can't make a run to the store. Friendly and courteous staff.
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January 2023 by E.V. Baldridge
This store have everything you need. If not in stock they can order it. They even have a website you can place your order. Awesome!
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January 2023 by Danny Woodruff
This is a great place to shop for all of your building materials. The people are great to help you find what you need.
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November 2022 by Recon Cowboy
Well stocked hardware store. Nice people and helpful. I'm glad to have it back in operation since it flooded a few years back.
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November 2022 by Kain Johnson
Seemed nice I don't know tools too well and the employees are friendly
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August 2022 by Jennifer Nicholson
Super friendly and welcoming. Helped me read through the packages to find exactly what I needed.
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August 2022 by Terri Hill-Turner
They carry all my building supply needs and will also deliver what won't fit in my car..
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July 2022 by Thomas Morris
Very helpful and friendly staff, good prices and selection
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July 2022 by J K
great place. great people. friendly. Thank you, Mr. Tosh. JK Rusk, Tx.