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February 2024 by Emily Caroline
Went in to the Royse City location off of 30 for dog food. Got a bag and the price on the shelf said 22.25. When I got up front they told me 30 some dollars. I went back to verify and was told while he was eating chips that I would have to talk to the other lady working. She said that it was stalked wrong. I told her that wasn't the fault of me the customer. She said she wouldn't change the price even though she was the assistant manager. I told her that there are 3 bags there not just this one. I went somewhere else to buy. I don't care about the price but when I pick something up for one price and getting charged almost $10 more with no apology just telling the customer they have to pay more for their mistake is wrong.
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January 2024 by Bill Ruff T.
Average store for what it is. It is in a hard place to get to with the construction on the highway in Royce City. It was clean but was a little unorganized. Team members were not customer focused. The selection was great. Price was okay for what it is.
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September 2023 by T
For those in the Royse City area this is great to have a convenient store nearby. It’s not about the people as much is having the convenience my experience was very pleasant and the workers there were doing their job, and they answer questions as needed, and they were pleasant.I was looking for hamburger buns, cleaning supplies, storage containers and chips. Thankfully they carry all these and much more. Family Dollar is very convenient when you need items quickly. The bad part is the location to get back onto I-30 if you need to return to the East.
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February 2023 by William Davis
I wish I can give them-1000000. Employees are rude , I'm sure they are not happy with the place and pay but it's not my fault . I work in retail as well and I'm not rude with my customers. I mean the worst experience
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October 2022 by Jerry Taylor
Great place when you need something quick
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September 2022 by Charles Songer
Very good customer service
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September 2022 by Stacy Branch
It was ok, merchandise all over
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April 2022 by Dad Mitchell
They might be busy but they'll get your family taken care of with courteous assistance.
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March 2022 by Carolina Baez
Extremely rude employees, they don’t speak at all. No hello, thank you, nothing. They stay in what appears as an office and on their phone and eating. There is a young man there who is very nice when I visit. Today was a younger girl with tattoos she just walked away after checking me out, didn’t hand me the receipt or nothing.
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August 2021 by Vlog Time
Great place and friendly helpful employees
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June 2021 by daniel kulwicki
Great cheap store good sales.
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June 2021 by aysablue1
Nice staff and occasional great deals. Why no public restroom?
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April 2021 by Jimmy Bones
Great place to shop good service.
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March 2021 by clara bennett
New management and staff are helpful and friendly. Stores a lot cleaner. And stocked better than it's been in a while.
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March 2021 by matthewgrider33
Best Family Dollar around, the cleanest and management is top notch professional.