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September 2023 by NhaThi Nguyen
Worse customer service ever. Wonder why it’s still opened. Bankers are not helpful at all. I wish they will do something to make this bank is better!!!
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September 2023 by Kim B.
The service at this branch is hit or miss. What's the point of having a QR code to see a banker if no one is checking it? I sat for about 15 minutes and no one ever came to get me.
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July 2023 by Rick Tullos
Not too customer friendly. Had us to wait until he came back and said that he would not be able to help us today. At 3.00pm,closing at 5???
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June 2023 by Mary Carlisle
Check order - ordered checks. Got a.fancy checkbook cover, charged $45 - and still no checks and the rent is due. Seems I ordered a fancy cover for rush delivery.I will still to Old School and go into the lobby to order my checks. Paying $45 on a retirees pay is harsh. ?
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January 2023 by Shantel Sims
They suck. I will continue to rate every one of their businesses with a one.. no one solves your issues. Ive been with them 5 years. And all for nothing..it sucks when you build your history with a bad bank. It's not convenient whatsoever.. I can no longer dispute over the computer. Just so many iasues no help.
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November 2022 by B H
Not the most professional locationConnie with the white flip hair should really tighten up on her customer service skills. Always rolling eyes, not presenting all service & product options based on her preconceived notions, rude responses and improper greeting compared to the other tellers. Sighing "What am I doing today" isn't how you approach customers who have been with your bank almost 20 years.WF has been slipping in many areas as of late and her snooty attitude is another strike towards WF before i head to Chase and take my accounts with me.
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November 2022 by R. Aiden Bach
First of all people ..... you might want to do your homework on this bank ....The most crooked, unethical bank in the country ! They have been sued and fined so many times for their illegal and shady business practices, why in the world would you want to put your money with a bank like that ?!?!?Secondly, speaking from my own past experiences even before their legal troubles, I was a long standing customer but chose to quit them because of their rude behavior and the total lack of customer service !I will NEVER do business with Wells again ! You shouldn’t either.
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October 2021 by Ken G
Brandon , a personal banker helped me with some financial transactions. He has Excellent customer service and is very knowledgeable with all the products with Wells Fargo. You will be happy entrusting him .
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September 2021 by gustavo carrillo
Thanks Brandon F , for getting me goingKind tellersMy Favorite branch to go to
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July 2021 by Jennifer Cruz-Reyes
It used to be a good bank now it's full of horrible employees....
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June 2021 by Joana DiCarlo
Very honest and friendly costumer service I love my Wells Fargo bank
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May 2021 by Gina S
I went to this branch today and the banker was so rude, I walked out without conducting the business I had come to do.I signed in to see a banker and sat down to wait my turn. There was one gentleman ahead of me. I signed in at 4:17, I know the exact time, because I had somewhere else to be, so was keeping track. In walk two women, about 3 or 4 minutes after me, they sign in and sit down. The banker finishes with the person he is helping, stands up just as another customer walks in and she says to him, you got that paper for me. He says yes and proceeds to help her. I am like whaaaaat??. But am like it is just a paper, I will wait a sec. She leaves and the other customer waiting, goes up to him and he proceeds to help her. I then say to him, I was next. He says she had an appointment, at 4. Um I am sorry she was at least 20 minutes late for this "appointment" and I should have been taken first. If her appointment was so important, she should have been on time! I mean two people had signed in and sat down after her 4: 00 appointment! I guess her time and business was more important than mine! Policy should be if you are late, you wait! Not whenever you show up, we will say to hell with the rest of the customer who have been waiting, and take you.
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April 2021 by Dane Northrup
I walked into the Bank at 9 am. The lady said she had an appointment at 9 and would I wait. I said sure. 8 mins later the appointment shows up, no big deal, stuff happens. But she is off doing other stuff. Then another 15ish mins later, she comes back and takes the "appointment guy" back and tells us to keep waiting. It's now 30 mins since I've sat down to wait. I ask for an ETA, and in an incredibly condescending way, she said I should make an appointment and it's not her fault that she was 30 mins late for her own appointment, which is just untrue. I watched this guy sit there for 20 mins while, she flirted with the cash truck guy. I think her name was Jeanette or some such name. The quote on the wall talks about courtesy and this person had zero
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February 2021 by Ermin Figueroa
Had the worst experience at this bank. I had to walk out. I have been a wells fargo bank customer for 20 years. I am now closing my bank accounts with this ridiculous bank.
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December 2020 by Miss. Jasmine
I've used their Atm and never had any issues.?