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May 2025 by Jamie Guerrero
Ryan is an amazing employee. His customer service is outstanding . He remembers your name and always a a smile on his face. His positive energy makes me stop at this location every time.
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May 2025 by Anna Castaneda
The manager woman is rude if you have kids. My son is 2 and picked up a toy to buy and she asked if I was buying it, almost put it back for that comment. Makes since why it's empty when you are shamed for picking up things to look at them. Also, the manager in the pharmacy is often rude too, several occasions when getting vaccines he makes it seem like he doesnt like them. Let's be honest we don't go there for the friendly service. So I spend as little as possible to get my stuff and get out.
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December 2024 by Amber Earhart
Had an issue with an online order. The assistant that helped me was patient, understanding, and assisted with a manufacturing coupon that didn't want to be applied automatically in the system. On a busy day before a holiday the service was top notch.
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October 2024 by Tanner Hunt
Yall suck! That is all
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September 2024 by Cheryl Horton
9/22/24 The worst pharmacy customer service ever. My husband and I scheduled all of our vaccines and the girl “Anastasia” took over 30 minutes making mistakes at the computer to put the order in. She was given instructions more than once by the pharmacist. When I asked what the problem was, I was given no answer. We finally had to sit down. Waited much longer and I finally got up and told them to cancel it. I complained about waiting so long and only then was told the girl was new and they were short staffed. Explanations earlier in the process would have been appreciated and the pharmacist or someone more knowledgeable should have walked her through the computer part instead of letting her flail for 30 minutes.
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August 2024 by Angel Garza
Probably you should call them before your vaccine appointment they might not have the vaccine at all
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June 2024 by Branden Rummerfield
I was picking up a doordash order yesterday (5/15/24) and walked in and was informed the systems were down due to a power outage from the construction on the street. Perfectly fine nothing anyone could do. Went about my shopping got to the front counter and waited, chatted with the very nice and courteous workers when they informed me that the pharmacy system had come back up and they could check me out in the back. Awesome, cool. So I go back there and what I would assume is the lead pharmacist, he was wearing a white coat, after telling them why I'm back there proceeds to pick up the phone and call I would assume the front of the store and tell them "if you're going to send someone back here to check out send one of the front workers back because my assistants don't know how to use the system" which is entirely wrong as it is also part of their job, why else would the system let them cash anyone out that wasn't only buying meds. Just wanted to write this so he can get a reality check and just be a little more courteous to his fellow workers for something that is out of their control. Thanks
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May 2024 by Derek Bickham
They say my script is on back order every month but fill other people’s that have the same script. This is an ongoing issue and they’re leaving it up to the people in the pharmacy to pick and choose who they want to fill scripts for instead of filling them in order they received.
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October 2023 by Ben FitzGibbon
Disgusted by how I was treated by the pharmacy. Yesterday, I drop off a prescription they tell me great no problem we'll have it done before 8:00 I get a call an hour later hey we don't have the veterinarian who wrote the script in our system so we're going to have to call him and confirm tomorrow. This isn't great because it's lifesaving medicine I'm getting for my dog he can't really miss it but I say, fine that's okay. I call as soon as they open the next day to see if they got in contact with the vet to confirm the prescription. The girl says yes no problem we got it confirmed but we have to wait for one of the pills to come in our orders arrive at 3:00. That's fine, so at 5:00 I drive to the drive-thru and she happily only gives me one pill bottle and I'm like hey they're supposed to be two and the girl is like oh no it looks like that other pill bottle is coming in on Monday. I told her no I was told it would be there. The pharmacist comes out I don't know his name he looked a little bit like Dr Evil from Austin Powers. He holds the script up to the window and he says hey your veterinarian can't use a stamp he has to sign it. It looks like a signature to me not a stamp, but that's besides the point I tell him I called earlier and they said they would have my script and he says no they probably just meant one of them and I said no they were clear that it was for both and at this point I'm just like please give me my script back and he's like well no I wrote all over this one I don't think another pharmacist will take it. What? I went across the street to the CVS and they had my pill in stock and fulfilled my prescription right there! super ridiculous and I felt like each person I talked to there lied in some way but for what reason I don't know, just be honest and say you can't fulfill my prescription!! What if this had been human heart medicine they would have lied and let a human go 5 days without it? Also no one offered to look up where they did have my medicine in stock for me to drive there myself, which I didn't think to do at the time, but would have been helpful
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September 2023 by K Shine
Just walked out of this location (9/1/23 @ 8:46 p.m.). The young lady with the braids in this location has the most attentive and most sincere customer service (rare). I smiled walking out. She will go far, and I hope you all recognize that you have a gem.
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July 2023 by Ronnie zhou
Very friendly staff!
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July 2023 by Jamie Gallagher
Unhelpful pharmacy staff closes drive thru while people are still in line waiting. After being told our prescription would be ready at 8:30 and it was not ready. Told to move out of the drive thru at 8:45 and circled around and waited behind someone else only to get closed down on. Wouldn't even help transfer the prescription to another open pharmacy. Never going back.
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July 2023 by M A
Simon at the pharmacy was awesome! We just left the hospital from a surgery and we got our prescription very fast and with no issues unlike most CVS' in our area! Walgreens, keep it up!
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June 2023 by M Z
Simon at the pharmacy was awesome! We just left the hospital from a surgery and we got our prescription very fast and with no issues unlike most CVS' in our area! Walgreens, keep it up!
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June 2023 by Jason B.
I have never experienced worse customer service in my life. we were in the middle of receiving my wife's prescription when the worker shut the window on us and said "we are going on lunch break. Come back in 30 minutes." this is not the first negative interaction I have had with these people. it is clear they lack professionalism and common sense. if you don't want to be treated poorly then I recommend going to another location.
