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September 2023 by Teresa Limon
Was on hold for 17 min for the pharmacy and then it hung up on me 2 times in a row.
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September 2023 by Myranda Morman
Worst customer service I have ever experienced and the manager Maria was the worst won’t be back. Extremely rude! And I quote “she doesn’t make enough” to deal with customer complaints in a professional matter.
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August 2023 by Nick S.
Lady store manager was rude and had 0 customer service . Go to cvs across the street.
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July 2023 by Fei C.
I'd just like to shout out to Maria G for always helping me locating and checking for a certain item whenever I am there. Truly appreciate her help!
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July 2023 by Timzilla Johnson
Quick place to grab your sickness ? remedies
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July 2023 by chau nguyen
Customer service hanged up the phone for some reasons. Tried contact back but no one answer.
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April 2023 by Celina Maldonado
Wayne the pharmacy tech is great. He he has great customer service skills, he answers all the questions you have for him I recommend this pharmacy.
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April 2023 by Nina Maldonado
Wayne the pharmacy tech is great. He he has great customer service skills, he answers all the questions you have for him I recommend this pharmacy.
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March 2023 by Haley Y.
As soon as I parked, I saw a line for the pharmacy wrapped around the building, which didn't matter since I get my prescriptions from CVS. I got out of my car, walked towards the entrance and watched a Walgreens employee smoking in the entryway, real classy... she saw me walking in so she stopped and walked back inside quickly. If your employees are going to smoke, tell them to do it in the back of your building, not in front of the main entrance. I walked in and noticed both restrooms were out of order, turned around and walked out. Watching employees smoke right in front of the entrance and not even having a public restroom open was enough to make me not want to come back.
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February 2023 by Lisa
I ran into this Walgreen's to buy a blood pressure monitor. The store was very clean and organized. I was in a hurry, but wish I would have had time to look around. The lady who checked me out at the front counter was very sweet.
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February 2023 by L V.
I ran into this Walgreen's to buy a blood pressure monitor. The store was very clean and organized. I was in a hurry, but wish I would have had time to look around. The lady who checked me out at the front counter was very sweet.
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February 2023 by Powerful Hoe
The pharmacist on duty tonight was more than helpful. A medication was on back order and he used the system to look up other Walgreens that had it. I got lucky with another location thanks to his help! Thank you sir!
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January 2023 by Juanita A.
I give it one star because you can't do minus one. Terrible customer service. I moved from Plano, have used their pharmacy services for almost 20 years and in this Rowlett location the pharmacy staff with the exception of Caroline, is rude, we have a problem every month with our refills it's just terrible. No one seems to care to train their staff.
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November 2022 by Mia Z.
To the girl with the dark hair on the registers tonight, black people are free, clean, and work to make a living just like everyone else. It'd be nice if you treated us with respect like everyone else too.
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September 2022 by Amy W.
I went to the store to return eye drops that were purchased 2 days ago. I had accidentally bought the wrong ones for an upcoming doctor's appointment.. I did not have my receipt but I had the card I used to buy the drops. The manager could not find my purchase at the register so I showed her my card purchases. She found it on the managers computer in the back but not on the register. This makes no sense at all and I forced to take store credit. I hate Walgreens anyway and I usually only shop there because of my prescriptions. From now on I will only go to that store for my prescriptions because of health insurance. They also have the worst pharmacy. I always have to contact my doctor to get a prescription refilled because they say that they cannot contact my doctor
