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April 2024 by Leslie Rusch
Polite, efficient and professional.
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March 2024 by Lixamyre ?
fast and friendly with alot of coupons to ease that strain on your wallet
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March 2024 by Andrew Gibbbons
Tamija was very polite and helpful, will be a repeat customer with employees like that!
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December 2023 by HOWARD HORTON
Nicest guys ever, but this expensive full synthetic oil change was leaking out because the oil pan plug was cross threaded during the oil change.I'm glad that I noticed the oil on our garage floor. Otherwise this could have fried the engine. This is hard to forgive.
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October 2023 by Philip Gagner
I’ve lived in Rowlett for 18 years and this is the closest inspection station to us. Throughout the past 10 or so years, we have come here numerous times to get a state inspection. Of the last dozen or so times, we’ve only been able to get MAYBE two inspections. We’ve come on different days and at different times, but there is ALWAYS some reason why they can’t do it. The inspector is late, he didn’t show up today, the machine is down… always SOMETHING. Every year we try and almost always strike out. I’m done trying to do business with them.
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October 2023 by Lisa Wicke
Blake and Austin were so helpful today!! They took great care of my vehicle and totally made my day!!!! Highly recommend
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September 2023 by Victor Barreda
Always helpful, always quick. Very nice guys. I take my two gas cars here for inspections and state inspection as well as oil changes. We also bring then our two electric vehicles for state inspection. These folk always check the cars and inform us of any unsafe problems that require or attention now or that will need to be addressed soon.
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August 2023 by Robert Carlos Castillo
I came Sunday to get an inspection 1 hr 45 minutes before closing. Said I have to be here 2 hrs before closing. Advised me to not come Sunday they are busy to come Monday. I come Monday 3hrs before closing. Same guy tells me that the inspection guy left dont know if he is coming back today. Advised me to come back tomorrow. Told him its easier to schedule a dr appt. He said I should go down the street to there competitors to get an inspection. Worst customer service and after me and my familiy's 5 vehicles of coming here for half a decade. Will not come back anymore. You should not either. You been forewarned go at your own risk. Dropped in to Rowlett Discount Tire & Auto and took care of me immediately. I was out in a few minutes. I have a new place to do my regular oil changes for all my household. Good bye Valvoline ?Service: Oil change
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August 2023 by Robert Carlos C.
I came Sunday to get an inspection 1 hr 45 minutes before closing. Said I have to be here 2 hrs before closing. Advised me to not come Sunday they are busy to come Monday. I come Monday 3hrs before closing. Same guy tells me that the inspection guy left dont know if he is coming back today. Advised me to come back tomorrow. Told him its easier to schedule a dr appt. He said I should go down the street to there competitors to get an inspection. Worst customer service amd after me and my familiy's 5 vehicles of coming here for half a decade. Will not come back anymore. You should not either. You been forewarned. Dropped in To Rowlett Discount Tire & Auto and took care of me immediately.
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August 2023 by Danny Gauna
I brought in my new vehicle and had been welcomed in okay but as they were attempting to begin service under the hood I got out to give my technician wheel locks to rotate my tires with and noticed they didn't know exactly how to change my oil and so I was curious to see where everything was for myself from the side of my vehicle. The manager Was really rude and unprofessional and so I opted to leave.
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August 2023 by Brandon Burnside
Blake, Eric, Mike, and T, did such an amazing job today! They were slammed with people coming in and out but they took care of my gf and I with the upmost professionalism and a great experience!
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July 2023 by Mike O.
I been using this place a few years should be 5star 4.5 at worst.
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July 2023 by Mykel
Everytime I ask for fluid check and tire pressure check they say it's good but when I get home and check myself, fluids are empty and tire pressure is all over the place. I don't think any of their workers clean their hands either. I always end up with oil hand prints, outside and inside my car.
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June 2023 by Mykel Lindeman
Everytime I ask for fluid check and tire pressure check they say it's good but when I get home and check myself, fluids are empty and tire pressure is all over the place. I don't think any of their workers clean their hands either. I always end up with oil hand prints, outside and inside my car.
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June 2023 by Notlaterrightnow C
Aidan was very professional, no 5 stars because of the price would have left and waited for the Dealership availability next week but Aidan customer service helped me to stay and get the service needed.
