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March 2024 by Marilee Salfelder
The Rowlett, TX store on Lakeview Pkwy staff are always friendly and patient. They are very efficient at getting people taken care of, I've rarely had a long wait. My daughter says she won't go to the one in Plano, TX because they are so slow. I won't go anywhere other than our UPS store. Keep up the good service.
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March 2024 by Thomas Morris
They have a computer setup for Amazon returns which makes it easy and fast and no waiting in line.
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March 2024 by Zaki Rahal
A five-star experience! The UPS store employee is incredibly quick, and the staff is top-notch! Their customer service is truly appreciated. I am impressed by how efficiently UPS has trained their employees, resulting in speedy service. Visit once and you'll be out in no time. This is definitely my preferred UPS store, and I will certainly be a returning customer.
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March 2024 by Robert Vanlone
Amazing customer service always
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March 2024 by Patricia Kyser
Very good experience at this store. Christopher and Vaughn were very helpful.
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February 2024 by Joyce Spencer
I have only used them for Amazon returns & never had any problems.
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February 2024 by Brandi Locke
Customer service, Rowlett store, Chris I think
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February 2024 by Jordan
I appreciate AZ so much for helping me out to ship my package and finding out how to print out my receipt this guy is so knowledgeable, helpful, patient and polite.Thank you for your hard work and knowledge.keep it up ?
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February 2024 by Joseph Pennock
Christopher has helped me a couple of times now with returns and notary services. Always super friendly and I’m in and out very quickly!
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February 2024 by denise nesbit
Christopher's customer service
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February 2024 by Samantha Sour
Staff is super helpful and friendly.
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January 2024 by Barbara B
It was a little rough when the new owners took over, but the service has improved 100%! The young staff is always pleasant and helpful.
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January 2024 by Jessie Rosalez
Well it convenient but I use USPS. All my Amazon products go thru UPS which near my house.
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December 2023 by Loreal Riker
Just the best UPS store. Exemplary employees who are kind, efficient & knowledgeable. Even when they are in the holiday hustle. ☃️❄️Great job fellas.
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December 2023 by Deborah Brewer
I have used the UPS location in Rowlett Texas, numerous times. The customer service is excellent! The staff is friendly, courteous and knowledgeable; very pleased with my experience at this store.