“Josh and the mechanics did an amazing job. I did have to pay quite a lot but it was bc there was another problem with my car so I understood but other than that The staff were friendly.”
“Excellent communication and I never wondered where we were in the process or what was going on. Very friendly and professional staff. I very highly recommend them!”
“Daniel Green, the owner and the auto master is a great man and perfectionist in work.
I had very positive experience while been served here several times during last 2 years.
Strongly recommend!”
“Rae and Devlin’s customer service and patience while explaining what was happening with my car made this a great experience. Rae was so personable and willing to listen and answer all of my questions.”
“I recently had the pleasure of visiting Rowlett Transmission to get transmission work done on my beloved 2018 Chevy with an automatic transmission. From start to finish, the experience was nothing short of exceptional, thanks to the outstanding service provided by Jeremy and his talented team.First and foremost, I was impressed by the professionalism and knowledge demonstrated by Jeremy. He patiently listened to my concerns, asked pertinent questions, and thoroughly inspected my vehicle to identify the exact issue. His expertise was evident as he explained the problem in a clear and concise manner, ensuring I understood the required repairs and the benefits they would bring.The team at Rowlett Transmission displayed a level of expertise that is truly commendable. They tackled the transmission work with precision and care, leaving no stone unturned. The work was completed within the estimated timeframe, and I was updated regularly on the progress, which gave me peace of mind throughout the process.What truly sets Rowlett Transmission apart is their commitment to customer satisfaction. Jeremy and his team went above and beyond to ensure I had a positive experience. They were attentive, courteous, and genuinely concerned about providing the best solution for my vehicle. They patiently answered all my questions and addressed any concerns I had, making me feel valued as a customer.Furthermore, the quality of the transmission work performed on my Chevy was outstanding. Since the repairs, my vehicle has been running flawlessly. The shifting is smooth, and I can feel the improved performance and efficiency. It's evident that the technicians at Rowlett Transmission take pride in their work and strive for excellence.I must also highlight the clean and organized facility at Rowlett Transmission. The workshop was well-maintained and equipped with state-of-the-art tools, showcasing their commitment to delivering top-notch service.In conclusion, my experience with Jeremy and the team at Rowlett Transmission surpassed all expectations. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable. I highly recommend Rowlett Transmission to anyone in need of transmission work or any other automotive services. Trust me, you won't be disappointed!Thank you, Jeremy, and the entire team at Rowlett Transmission for providing outstanding service and ensuring that my 2018 Chevy is back on the road, running like a dream!”
“Fortunately the problem was just a bad lower shift cable (automatic trans, 2009 Tahoe).
Jason had me in and out in just a few hours.
Very good!”
“Been looking for a mechanic that could take their time with my mom’s car and finally found one with Creekside. Will be returning for anything mechanic related even if just the basic oil change.”
“Great place! My loaner had a tire leak that couldn't be repaired. Since it was a loaner, I obviously didn't want to buy a tire. They graciously moved my groceries to the back seat and put the spare on so I didn't have to drive all the way to the dealership on a Friday afternoon at no charge. I will be coming here from now on when I have a tire issue or purchase. Highly recommend!
Update 07/18/24: Still the best place to go for tire issues. They really care about their customers! Highly recommend”
“Not sure if there was a hiccup with the online appointment system but when Hubby arrived this past weekend the receptionist, Christina G, said she didn't see my name/appointment when I booked almost a week out. Just needing an oil change --- we were able to still get fit in luckily and it wasn't a super long wait. Appointment was for 12pm CST and vehicle was ready around 2pm CST. The price was a steal for $22 with coupon that was mailed”