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March 2024 by Gayls
I am 62 w/RA and 2 other arthritis'. Also have severe anxiety due numerous deaths in family. This pharmacist made me feel like a drug addict due to my RX,'s. Basically called me a liar. Refused to fill Klonopin when it was due because I moved my pain medicine back to CVS. HE SEEMS TO THINK HE KNOWS MORE than my doctors!!!! This guy needs to be fired!! He's not a DOCTOR!!
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January 2024 by barrett pate
Love it!
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December 2023 by Patrick Crues
Only for the pharmacy really, I made an appointment for an up to date Covid vaccine. I went to another Tom Thumb back in September and got the previous bivalent vaccine from last year before they came out with the updated one for this year. When I showed up to the appointment today I explained I got the bivalent vaccine last time and I did not have to show insurance or pay as it was the old vaccine. I was arbitrarily told you only have to get one new one even though the new formula just came out and I didn’t get it. I was also told I could look up the vaccination myself, but the pharmacy could not. Anyways, I looked it up and only the lot # was provided which just showed the lot was still good until December. They don’t retain records of which formulation of vaccine you received so I can’t prove to them that they are wrong, but I didn’t appreciate getting a weird look and being asked what I was trying to do when I explained exactly that I got last year’s formulation and wanted this years. At least I can say I tried to get the vaccine, not my fault I was denied.
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December 2023 by Windy Englebretson
My very first experience here and it’s by far the worst pharmacy I have ever been to. Extremely rude and no sense of urgency. And I was flat out lied to several times. If you hate your job someone else will gladly take it and treat people with the respect they would want themselves.
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November 2023 by amanda atwater
The Indian man at the pharmacy is rude and just ugly. I couldn’t understand what he was saying and I was being patient because I have a fever and I can’t breathe. He throws my prescription. If it wasn’t for the tech, Steven, I would have left. Steven intervened and was patient with me, and explained everything to me, What I cannot stand the most is unnecessary ugliness. Definitely going to be reporting him to the highest chain.
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October 2023 by Tyra Anderson
I have recently returned to this pharmacy after changing due to Insurance. I want to thank everyone there....Soloman, Lori, Steven, Joanne and Lisa for helping make an easy transition back. From transferring my prescriptions to learning the app, which wasn't in use when I was here before. Lisa has been a huge help with the app and learning the system. The previous Pharmacy was frequently unable to get my medication. They have been able to get them, even the difficult ones. Thanks again to everyone!!!! It's good to be back!
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October 2023 by Barbie J
Called ahead to ask if my medication was in stock as it's frequently on backorder. The person I spoke with said yes it was, so I quickly contacted my doctor who called in the script in less than an hour. I called back again 6 times over the next 2 days to see if my script was ready for pickup, but nobody answered the phone after that initial call. When I dropped by in person to see if the script was ready for pickup, the person behind the counter told me no, and that they hadn't had the medication available for months now. A very frustrating experience overall.
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September 2023 by Mike Leonard
No sense of urgency and they treat their long time patients like they don’t care. Poor management and employees
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August 2023 by Stacie Arciniega
Every time I come here there’s a long wait . Since I have transferred, had to pick up for four times to come to pick up the prescription that I was told was ready twice I have come to pick it up and they don’t even have the drug in stock.
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August 2023 by Reaz Rahman
Worst service/ experience ever. Typically will complete within 2 -4 business days if you call few times in advance and give them reminder / beg for the important medicine. Otherwise might never get a call / text from them saying "your prescription is ready. "System seems to be out all the time. Specially during busy time just like McDonald's ice cream machines.Two reasons I gave one star-A. Google forced me to give astar.B. They actually do pick upphone most of the time Icalled.
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August 2023 by Karla Hill
Last week the "pharmacist" called me and let me know when my husband's prescription would be ready. It was ready when I got there. Couldn't ask for anything better.
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June 2023 by Cassandra Lawson
Well the reviews speak for themselves but what a nightmare. I have been trying to get a prescription filled since before 11:00 am today and after calling and back and fourth 4 times I finally receive a text that my prescription is ready. I had to go after work instead of during lunch because they couldn't get their system working for some reason. I show up at 4 to get it and surprise they can't find it. They double check my info and I show my confirmation text. They are perplexed. Another pharmacist comes over and asks my name and says that they do have it. They told me the price and I ask if it is with good rx. They say no. I ask them to apply it. He tells me to write all the info down and it will be another 15 minutes. Cvs pharmacy changes it within 30 seconds. I now am missing my 4:30 appointment bc of all of this. Very disappointed. Every interaction here has been bad but this was the final straw. Never again Tom Thumb pharmacy on 66.
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April 2023 by Laura Boyer
Shawna in the meat department is friendly and very helpful. I like to make fried pork cutlets and she will tenderize boneless pork chops while I wait! Great service from Shawna and the team!
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March 2023 by Taylor Thomas
This is the worst pharmacy ever. I have had nothing but issues with them every single time I have a prescription. Today they wouldn’t accept my insurance because he was requiring some kind of prescription card which I don’t have any other pharmacy excepts my medical insurance card, but this guy was obviously incompetent, it’s so frustrating to me rest assured, I will never ever have another prescription sent here again.
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December 2022 by Anna Garza
Worst customer service. Pharmacist will not go out of his way to help out with the script. Scripts are never ready and there is always a issue.