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June 2024 by Kyra M
Shay was amazing today. I got a call from my heart doctor within 30 minutes of them closing and I was so concerned that I wouldnt be able to get it done today because they all close at 5pm. I told Shay what was going on and she didn't hesitate to fit me in at the end of her day to get the bloodwork to my doctor that was STAT. I am so thankful for her today I can't thank her enough. Will definitely be back to this location.
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June 2024 by Amber Howard
Shay was amazing. No one else was able to get her blood drawn at her DR office. She got
It on the first try. I will never go anywhere else again. I can’t say enough about how amazing she was.
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June 2024 by Anna Ibarra Teruel
Shay is a great person! She helped a lot with our order. Highly recommend visiting this site!!
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June 2024 by Joaquin chavez
Not a good quest for walk-ins. I waited over an hour on the stand by list.
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June 2024 by Melissa Craig
Shay was so amazing she got me on first try!!!!
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May 2024 by Stefanie Cowden
I didnt have a appt scheduled for labs and she was very kind to fit me in.
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April 2024 by Cooking with the Hiatt's
The phlebotomist at the Quest located in the Rowlett Tom Thumb is phenomenal. She is beyond kind and compassionate with all of us that come in for labs. Please give her a huge raise or a new vehicle! She is greatness! ?
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April 2024 by Mckenzie Logan
Shay is amazing!!! Very patient and kind. I did not feel a thing when she drew blood from me, made my mind feel at ease. Very professional.
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April 2024 by John B
Shay was amazing during my appointment this morning. She was kind, professional, and very easy to talk to. Thank you so much for making this a super easy experience.
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April 2024 by Robin B Barnett
Great location for me. Professional, quick, easy, and done.
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March 2024 by Erin Pettus
SHAY IS INCREDIBLE. She should be put in management and given a significant pay increase. Between handling the technical problems that were going on, having impeccable customer service skills with those waiting, as well as the patient that she was seeing at the moment, she also was incredibly helpful and compassionate with me. I had quite a few vials of blood taken and she was quick on her toes when I told her I was lightheaded. She pulled out a couple of lab coats and quickly put them on the floor and gently help me get down to them so that I wouldn't fall and hurt myself if I fainted. I've had a lot of blood work done for the years and she is absolutely second to none.
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March 2024 by Debra Molloy
Always best tech
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March 2024 by Robin Baggerman
The technician there is wonderful. She is so caring, kind, and painless. The only concern I have with Quest is that the computer was down, thus it took two days for me to schedule my appointment. But the technician was so wonderful, she called me when she was able to get me in, and even delayed her lunch in order to service me. That lady deserves a raise!
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March 2024 by Brian Fox
Great location and the staff is fast, efficient, friendly and professional! A great experience every time I visit this location!
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March 2024 by Jessica Weldon
The lady taking blood was great! Extremely personable and didnt feel a thing!