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February 2024 by William Gregory
This is my "go to" place for all my shipping, copying, scanning, and notary needs...
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January 2024 by CJ Martin
I called they charge $0.35 per page to copy for you if you need a copy of a document . I called FedEx inside the super Walmart here in Rowlett and they're only .23 cents a page. He said the rim of paper only cost them $5 he would not go down on his price therefore I'll take my business to FedEx. In my opinion if you have a large item that you need copies of 35 cents a page is very expensive.
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October 2023 by Vee M
Rude service! Will not come here again.
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October 2023 by cartoon cat animation Studios
Worst customer service ever! Poor way to run a business. Will not return.
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August 2023 by Aamir Mazumdar
The notary here is incredibly rude. Would not even listen to what you’re trying to say or ask. Would not recommend going here.
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April 2023 by Diana Shaw
DO NOT GO HERE! The employee or owner with a heavy accent was very argumentative, confrontational and rude! Save yourself the stress and go elsewhere. I came here one other time and he was also argumentative with a costumer on the phone in front of other costumers. Now I will need to reorder forms and have them notarized a second time, because my form was not done correctly. I also think he may think it is ok to speak aggressively to women in his culture, but I refuse to tolerate this, especially over such an ordinary task as getting forms noterized. I will not return.
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March 2023 by Mahlete Bekele
The white lady with blondish hair was very rude. She was rushing me and making all kinds of faces. She was even interrupting me while I was speaking. This is coming from a person that has done similar jobs in the past, so I know a bad customer service when I come across it. If you don’t like your job, than do something about it. Don’t put it on the customer. It is not appropriate to treat customers in the manner she did. On the other hand, the Indian man was very kind and assisted me once he noticed her attitude. I appreciate his work!
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November 2022 by Awesome Me
Came in on Friday, Veterans Day 2022 to print some copies and attempt to scan to email or fax. I am a Navy veteran by the way and this was a horrible way to end my evening! The copy machine had copy and iFax functions. I was not greeted at all by the male owner. He was and VERY rude and told me that there was no reason to fax because it doesn’t even function as a fax machine. He then was telling me to just give him the papers and he will do it because “if I don’t get it done by 6pm I can’t finish it”. This was all after offering NO help or assistance while I was in there until 20 minutes before close. WILL NOT RETURN.
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September 2022 by Shona Payne
Would come here all the time because it's convenient, but the man that wears glasses is usually very dry with the least amount of customer service skills. I decided to make this post because today was the worst experience I've had here. I was in need of a notary and called before hand. I waited 7 mins standing at the register with my 2 documents as he stood on the other side of it doing what looked like payroll. So I patiently waited for him to finish and look at my document from the title company for him to tell me I needed to have it notarized in Houston. The document clearly stated that I was agreeing that I do not own a home in Houston and my homestead is here which was reflected on my driver's license. As I was trying to explain the form he was extremely rude and told me that I was wrong and I dont know the notary law. Then said if I wanted it signed to go somewhere else and let them do it. So I did without any issues. I also showed and asked a third notary that said they would have signed the document because it's a common document from a title company and it has the blanks for the state and county where the notary witnesses and signs it. But anywho...if you need a notary please keep searching because this isn't the place to waste your time.
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July 2022 by Anastasia Nix
I received quick and friendly service when I needed a notary at the last minute on the weekend. I appreciate you!
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March 2022 by Eric M.
The owner told me he adds 15% to the cost of anything they ship. Their prices are outrageous and they move like turtles. The post office is a whole lot less expensive. I'll never go back to this place.
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February 2022 by George agutu
Anytime I’ve sent a package with this company all the contents inside have broken. I asked the manager to be more careful (seeing as though I’ve never had a problem with USPS and UPS) to which they responded if it breaks it’s my fault. If you can avoid this place do it.
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December 2021 by Patrick Semar
Mail Plus supports small business, always friendly staff, vast array of services, we use them for everything we can. Great asset to the community, thanks Mail Plus!
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November 2021 by Malika Endsley
This location has a kind and professional staff. They accepted packages that the Rowlett UPS store on Lakeview parkway refused to take. I would highly recommend them for great service.
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October 2021 by Howe
Went to drop a package as normal and a worker who claims to be O'neil, which is not his name, claims my package wont be picked up, due to my packaging, however during this process this guy was very rude and disrespectful, for the simple fact that he didn't like the way my package was packaged. I took to a new company and they had no issue with my package and claims neither would the carrier. I have done a lot of business here with my company to mail plus and now I will not allow another penny from my company to go to this place for how they chose to treat people in their business. Don't even deserve a 1 star!
