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July 2024 by Big Hands
Went in for a piss test , was out in less than 15 minutes , ladies are nice too
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June 2024 by Irina Weisson
Horrible customer service! This facility sent a balance of $9.23 to collection, but they didn't put it under my name, they sent MY MINOR CHILD to collection for $9.23. I'm not disputing the balance, because I dropped the ball on it. But an 8 year old IS NOT A RESPOSIBLE PARTY!!!!! When I called for clarification I was spoken to condescendingly and told that it's not their fault, it's how they received the script from the Pediatrician's office. I don't think it takes a rocket scientist to notice right away that a child IS NOT a responsible party. If they actually took the time to look at the script received they would of seen that. Also, I took my child for the lab work and I signed papers and showed my insurance, it clearly has ME as the responsible party and NOT and MINOR CHILD. Well they lied about how they received the script, because I called the Pediatrician's office and they verified that they did send all the information correctly and that it had me as the responsible party. In what world do you send an 8 year old child to collection?! CHILDREN ARE NOT RESPONSIBLE FOR DEBT. What's wrong with you?!
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June 2024 by Jill Meli
Lab tech was fast. It wasn’t him that was rude- it was the person at the reception desk. I get people have bad days but find a way to not belittle the people coming in there. It’s just so unnecessary.
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June 2024 by Josh Caleb
I see why the reviews are so bad! Very unprofessional. Absolutely no compassion as healthcare providers should have. I left. There’s no way in the world. I would let that lady touch my child.
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June 2024 by Kayla
This place is disgusting, the rooms are not being properly cleaned. The employees are hateful and extremely rude. I did not get the ladies name that tried to draw my son's blood but she was horrible. She tied the band around his arm as tight as she possibly could and was pressing on his arm as hard as she could to find a vein. She did this three different times, once on his right arm and twice on the left. She was "unable" to find a vein so I asked for my paper work so that we could leave because she had traumatized my 5 month old baby. He was inconsolable for atleast 30 mins and I had to sit in the car in the parking lot to get him calmed down.
I took him to the Lab Corp in the children's hospital in Plano and they tied the band properly; took her one touch on his arm and she found a vein and drew his blood with him only whimpering on the initial poke. No tears at all during the draw.
DO NOT TAKE A SMALL CHILD HERE!!!!!
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April 2024 by Fanny
Came for a drug test for new employment, and I’m not gonna lie, I was a little wary considering the reviews. However, that wasn’t the case! I arrived and easily checked in on the tablets. There was only one other person there so my wait wasn’t long at all. I was in and out of here in about 20mins. Staff was friendly as well!
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April 2024 by Eva Townsend
I had called him to see about how much some lab work would be, and they said it would be about 400 for the thing gonna be needing Dot so I went in because that was the most reasonable price that I had found. When I went in, they took two vials. They said if I allowed them to take a second bottle than the bloodwork was free few months later I get a bill of 1400
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March 2024 by Char’Mari S
Kristen ( sorry if I spelled your name wrong ) had assisted me with my lab work , she did an AMAZING JOB !!!! If you consider going here , just know Kristen will have you in GREAT hands !
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February 2024 by Joe L.
I've used Labcorp for over 3 years now. The staff is always friendly and efficient, even when they are crazy busy. I have spoken with Corporate about making check in at the Lobby easier. Local locations never ever answer their telephone so for these two reasons I can only give them 4 stars.
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February 2024 by Rashawn Collins
They don't open on time. They're supposed to open at 8am. They clearly have the hours posted in on the door and on a printed piece of paper. It's clear the people don't care about their job or the patients coming in. I used to work for them.
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January 2024 by Dawn F
Cannot say enough wonderful things about our experience. Our son, who is almost 5 years old, was terrified. Maria and Kristen did a phenomenal job with him and helped calm him down. They handled him with such great care! We will be going back there for any future blood draws!! Thank you again Maria and Kristen for our fantastic experience!!
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January 2024 by Carter Folkestad
Maria and Kristen were amazing! Got us in, were great with my four year old. Couldn't be happier
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December 2023 by Grecia Ramirez
Terrible service, inhumane treatment, I took my baby for a blood test by order of his pediatrician, and the two women who attended to him were rude, despotic and inhumane with a baby, one of them had a mocking appearance, since my son He was crying, and he was even deprived, until I told them to stop otherwise they would continue pecking his little arm, and until that moment (after having pecked him) they told me that they were not qualified to do that type of tests for a small baby who Better to take him to a children's clinic.What irresponsibility and lack of professional ethics on the part of the staff and the laboratory, for having people like that working.I would never return to that place, the people who go there are for some medical situation and these people only make the situation worse.I hope no other mother or person in general goes through what I went through with my son.Just because it doesn't have the option but I would give it -10 stars.
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December 2023 by Tony Shortino
Impossible to call them and talk to anyone.
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November 2023 by L R
Either the people that work here hate their job or the lab corp in Rowlett only hires people who have attitudes. The last couple of times I’ve been here both phlebotomists had a chip on their shoulder. No smiles or greeting. Just an attitude of leave me alone. I’m better than you. I work in customer service so I know that initial contact with people makes a difference in whether people will like your business or not. That’s a not for lab corp.
