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March 2024 by Saurabh Khatter
As a fitness enthusiast, I was excited to join LA fitness, but unfortunately, my experience left much to be desired. From the moment I walked in, it was evident that the cleanliness standards were lacking. The equipment looked worn-out and some even appeared to be broken, making it difficult to have a productive workout.Furthermore, the manager/staff(Christopher and his team) seemed disinterested and unhelpful. I had questions about certain exercises and proper form, but when I approached them, I was met with indifference. It felt like they were just there to punch the clock rather than assist members in reaching their fitness goals.Another major issue was the overcrowding. It was nearly impossible to use the machines or find a spot in the free weight area during peak hours. Despite paying a hefty membership fee, I found myself constantly waiting for equipment, which significantly impacted my workout routine.To make matters worse, the locker rooms were poorly maintained, with dirty floors and malfunctioning lockers. It was not a pleasant experience trying to change and freshen up after a workout in such subpar conditions.Overall, my time at LA Fitness was disappointing and frustrating. For the price I paid, I expected a much higher level of service and facility upkeep. Sadly, I cannot recommend this gym to others looking for a positive fitness environment in Rowlette.
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March 2024 by Kamya Sharma
One of the most unprofessional and rude customer service ever! I went to this location to inquire about membership and was given information very rudely. Christopher wasnt interested in helping at all. I asked for manager on floor but he claimed to be manager and rushed me to just leave.Wouldnt recommend this location to anyone just because of his behavior. I believe corporate should take some action against this inappropriate behavior of an employee.
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March 2024 by Hitesh Dhingra
I would like to share my recent experience about this gym location. I have been working out here since last 3 years but I never seen this kind of behavior from an employee. One of my friend visited this location for the new membership and asked about the 3 days free trail pass but there is an employee name Christopher, which he claim himself as a manager but somehow I found he is just an employee who is trying to ruin the image of an well named franchisee. He tried to charged my friend $20 for the free trail and showing the attitude like he owns the gym. I would like suggest if you ever planning to join this gym please beware of these kind of scammer working under such a good Gym franchisee and please do interact this guy name Christopher.
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January 2024 by Virginia Mata
I live L A FITNESS VEEY CLEAN , staff are great and i love the workouts Zumba
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October 2023 by Barbara Gomez
I went today 10/19/2023 at LA Fitness just to do exercise at 7:00 pm and this woman did not let me in because apparently I have not paid. The person that made my account I do not know what he did. The woman did not want me to let me in just to see how was there. I guess she is the owner of LA Fitness. What a rude owner. Then she told me that someone will be fire and she did not let me speak . I have gone to other LA fitness and the persons that are at the desk are nice people they give opportunity instead of judging.Instead of threatening, I had not had a bad experience like that anywhere before, today was that day. By the way there was another person like me that had an expired pass and she let that person in.
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October 2023 by Ben Nguyen
I work out at many other LA Fitness gym, this is the worst gym. There are no equipments that I fairly cl a simple workout band. The equipments is old and out dated. The good thing about it is relatively clean maybe because no one work out at this gym. I would give it no star.
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September 2023 by Angel Hernandez
I wasn’t able to get the membership and instead of letting me pay a day fee he made sure I got well informed about the membership AND gave me a pass to try the gym out! 10 out of 10 service from LANDO LIKE LAMBO
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September 2023 by Keith Hunt
Only got the day pass for today but Lando did a great job and explained everything thoroughly! Definitely looking forward to getting a membership here soon.
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August 2023 by Jacob Coleman
I love this gym, go here every morning. Reason I’m leaving a review is the front desk girl Lynette is fantastic with assisting customers. I asked her a question about my account and she answered it very easily, but then called me to follow up and ensure I understood everything. That blew me away and she earns 5 stars every day of the week
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August 2023 by Laith Jabari
The staff is good, the club is niceBut you should pay 50$ per monththe amount is more than it deserves, 50 dollars a month. In addition to the annual registration cost of $50 per month, I visited some branches. Not all branches are clean all the time. In addition to cockroaches, there is no private employee to clean the pool
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August 2023 by Sarah
Great gym, clean and nice staff . Never been to a gym that actually cares about my goals and well being rather than just getting my money ?? 8.5/10
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July 2023 by Quentin Whiteman
It's a great place to work out. Always clean, I know a few of the regulars, my preferred place to work out. They should bring back guest passes.
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June 2023 by cheryl lyn
I met with Lynzi at LA Fitness Rowlett and I knew we had found the right gym and the right place to receive personalized training! We are looking to make changes all around and we need accountability and a place that is able to provide excellent support for us. Lynzi was able to explain down to the details the changes that would take place. The gym is clean and the people are friendly and happy. I am thankful for Lynzi and her motivational spirit!
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June 2023 by sierra
honestly this gym has gone downhill. i’ve been coming for over two years and this gym has become crusty. there have been absolutely no upgrades/remodels whatsoever. the equipment is very old and rusty as well. the dumbbells make your hands smell and no matter how many times you clean it you’re gonna have that sweaty metal smell on you. they haven’t added any new machines, they don’t even have a hip thrust machine and the smith machines don’t even go low enough to do hip thrusts on them. management seems good though i’m sure it’s not their fault that there’s been no upgrades to this gym. this gym is nowhere near worth $40 a month. this is a $10 a month gym. i’ve only stayed here because of its convenient location but i would’ve moved to planet fitness if i didn’t use barbells. the planet fitness has much newer equipment for $10 a month. overall, this gym has become boring and a waste of money. the reputation that LA Fitness has built for themselves isn’t held up at this location.
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May 2023 by RS Bee
This gym is alright. they are always out of paper towels the only thing keeping this at 3 stars is the staff, very nice people but other than that it’s mid. The planet fitness that recently opened is much better for a cheaper price.