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June 2023 by Victor M Gonzalez
Great customer service love this place
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September 2022 by Angie ..
I did not like coming here lady told us to wait and we waited for an hour standing since there was nowhere to sit but we had to stay there so we can know when my dog could be seen , overpriced , i can find somewhere else that is better than this place .
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May 2022 by Emily S.
They are nice professional and caring I was impressed Took 2 dogs in for physical and shots
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September 2021 by Sylvia Segura
Dr. Downes, is the best.
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June 2021 by Nina Irving
Although it's called Animal Hospital of Rowlett. So much more than that. We've boarded our dog's here, get them check ups and nails taken care of here... the 1 less star is because when i did have an emergency and went up to ask somebody to help, they didn't seem exactly willing to help me at the time then the lady goes it'll be 500$ and we might be able to see her. I can't do a might, I needed help than.She already had a appt the next day. What would have cost 500 for a might get seen, was 175$ including her medication, blood work and appt and nails.
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April 2021 by Karen G.
an hour agoNEW Love the groomer! She is amazing with my dogs but on two separate visits I have shown up to get my dogs and I have an enormous bill for services I did not know were going to be performed. That really puts someone in a bad position when not prepared.
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February 2021 by Kerry M.
I moved to this area recently from Dallas. I have unfortunately had to deal with several pet illnesses since I came here. I feel so very fortunate to have found this clinic and Dr. Clary. They are top notch and I am a very heavy consumer of veterinary services and know what I'm talking about. Everyone associated with the clinic is easy to deal with as well. I would drive from any part of the DFW to come there going forward. It is a 5 star operation all the way.
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February 2021 by Shane Chavoya
Courteous and very respectful when it came time to put my 15yr old pit down. This was my 2nd time to have an animal euthanized and her process was way better than the 1st time where the vet struggled to hit veins and was actually a horrible experience. Thank you very much Dr. Kimberly Ann Downes and staff!!
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January 2021 by Genie B.
This veterinary practice is much different than any other I have experienced in all the past I have worked at or visited, in a very positive way. Prior to COVID, we were able to step inside the practice and be with our pets during the exam. They create a very relaxed atmosphere for the pet during the exam process. They dim the lights, play soft music and create an almost spa like atmosphere for the animal to relax. Unfortunately, due to COVID, they only allow the animal in the clinic and restrict owners from coming in. But that it understandable to keep everyone safe. I boarded my 2 cats for a week, with one of my cats being a diabetic. I received calls updating me on my diabetic cat and they went an extra mile of trying to get him to eat during his stay. He is a nervous personality cat and I knew this would be a challenge during his boarding stay. I appreciate the doctors and the boarding staff keeping me updated. Their boarding kennels backs up to the fish tank so the kitties have that as enrichment. They also have daily time with each pet for play and pets. They really go the extra step to make your fur babies feel comfortable. My kitty's vet called me once I got home with him to check on him and update me on what they saw with his diabetic condition. We received good news that he might be cured and asked for glucose values for the next few days to continue to monitor. He is in remission now. I am grateful for their observations and follow call once we were back home. I couldn't ask for a better veterinarian to work with. Thank you all.
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October 2020 by Danielle Branham
They took great care of our little dogs when we couldn't get in to see our regular vet. The cost was very reasonable as well. Clean facility and friendly staff.
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July 2020 by ALLEN PFINGSTEN
Dr. Downes is an amazing Dr. with a great work ethic. She followed up with us on her days off and showed passion for getting our cat properly diagnosed and healed. I couldn't have asked for more from a vet.
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July 2020 by Yvonne P
Can’t say enough about Dr. Downes! Anyone who has ever dealt with her can tell she has a true compassion for animals. Your pets are in good hands here!
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June 2020 by Shalee Rene Lackore
AHR is the best! The staff and Dr. are so friendly and take special care of all the patients, our pup mocha recently had a bad tooth fracture and I called and Dr. Hurley was able to see her and get her scheduled to come in for a dental exam and extraction. Dr Carter took such good care and even followed up same day to check up on mocha. This was our full time vet in 2016, glad we came back and will continue to do so! Thanks again
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June 2020 by Shalee L.
AHR is the best! The staff and Dr. are so friendly and take special care of all the patients, our pup mocha recently had a bad tooth fracture and I called and Dr. Hurley was able to see her and get her check her out and schedule to come in for a dental exam and extraction. Dr Carter took such good care and even followed up same day to check up on mocha. This was our full time vet in 2016, glad we came back and will continue to do so! Thanks again The Lackore's, of Rowlett
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April 2020 by JP Mac
Thanks to groomer Kerri for making the girls beautiful again!! We appreciate you.