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October 2024 by Christopher Smith
Sorry tow truck drivers over here in Rowlett been cut off twice now by them because they aren’t paying attention. The suburban drives like a jerk too.
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September 2024 by Gretchen “Va” Boyd
The gentleman in the office were extremely nice. Even the driver's I met were kind. That's a rarity for a wrecker service. I hope they continue to be this way
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July 2024 by Demontrel Weathers
I contacted another tow company that said I would have to wait about 4 hours to get a driver to me and couldn’t get me a total until after the vehicle had been dropped off. When I called NTX the guy on the phone, I forgot his name, was able to get me an exact price on how much my tow would be and was able to get a driver to me in 30 minutes. The driver actually showed up faster and was friendly and kind. He took his time loading my company vehicle onto his flatbed and was cautious when driving to the drop off location. I’ll definitely be using NTX towing again in the future.
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July 2024 by Rick Prigmore
This company is great. On time, keep you informed and very skilled drivers who excel at customer service
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July 2024 by Kazid Chandler
Best Service I'm the Game always a big help for me and my crew
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June 2024 by Old School
Do not use this company!!! I had NTX Wrecker tow my Jeep to my mechanics shop for repairs. They damaged the Bull Bar by using it to pull the Jeep. Then they refused to repair it unless I paid to have it towed to their shop or removed it myself and took it to them. I told them that it was their responsibility to fix it and that it was being moved out of state and I needed it repaired before it was to be moved in 10 days. They finally agreed to tow it to their shop and have it fixed but they never did and now they won't respond to my attempts to contact them. I had several vehicles towed by them when it was Cathey's Towing and never had a problem but since they have changed hands, I will never use them again and neither will my mechanic after this. Beware!
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June 2024 by Anderson Hurd
Amazing service by amazing people. Got me out of a jam on Memorial Day after my car died in a car wash parking lot. Got to me fast and got me to me to Firestone in Rockwall even faster.
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June 2024 by W01097 OPT
Great job very active on the job, quick and excellent service
Thank you
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June 2024 by Michele M Krizan
Exceptional service. They had a service guy at my home within about 15 minutes and they jumped my battery. I would highly recommend this company to my friends and family.
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June 2024 by John Crow
Awesome job. Best experience I’ve had with a tow company in a longtime! They take pride in what they do!!
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June 2024 by Greg Merrill
Excellent service! Jose was very prompt and very pleasant! Being 16 hours away from home, these guys really helped me out of a jam in a very timely manner! Highly Recommend!
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May 2024 by Marie Sandoval
Just got off the phone with an employee I forgot his name young guy Hispanic sounded like mid 20's very nice answered questions before I could ask and was great with my complicated question and also did a break down with the math and his manners were awesome.
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April 2024 by ALL Hauling
These guys get 5 stars in my book because the gentleman I talked too (Adam) conversed with me like I was a customer and not another caller taking up his time. There tow bill was more than reasonable and the whole process of getting my auction car that was at there yard was streamlined and easy. They will be my first call for my auction cars from here on out.
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April 2024 by Angelica Shelton
I was in a car accident on I-30. Before I could hang up the phone with 911 dispatch NTX tow truck was already behind me cutting off traffic! Wrecks can be scary especially on a busy highway. However, these guys made sure everyone involved was safe by blocking the lane to prevent more crashes! Thank you!
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April 2024 by Eulises Valero
I can’t describe how bad this was! One think I can say this thieves towing company is taking advantage of people left and right using the rowlett police department as covering what they doing!! My car broke down while I was driving forcing me to pull on the exit of the Interstate I call my insurance to arrange towing services I have to leave my car behind because according to the towing company nobody can ride with the towing service after I arrange I left no even 2 hours later this thieves towing company tow my car and impound it I call RPD asking them if they got any information and they verify the they take my car when I call thieves towing company they say o I got a police paperwork requesting for towing your car because a was abandoned!!! I call RPD AND THEY DENIED! This is not the first time we know the towing companies take advantage of people!?
