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February 2024 by Pierce Edwards
Most towing companies I’ve dealt with have been complete jerks and rude. Its finally nice to find a company that is nice and treats you with respect. Incredibly helpful at pick up. Everything was super easy. Highly recommend Big Bass Towing!
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January 2024 by Pasquale Linzalone
Got me not of a hard spot oce
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November 2023 by Hyunwoo Park
Went here to pick up my towed rental car. First of all, called multiple times before visit to check what I must bring. Called again a day before visit, changed the response completely. Every worker gave different information so made us waste an insane amount of time. One person told us that showing a mobile proof of rental was enough. 5 min before arrival, a different worker says to bring a printed version. Second, insanely rude customer service if it is even considered "service". Treats every situation and every step of the process half-slept with no desire to solve any situation. We handed them the printed proof of rental but they denied everything. We even had the owner of the car come who brought 9 total different proofs of ownership but they denied it. The woman there (mid 50s or smth; unable to have a proper conversation. Ate up all those years for what?) was in charge and she was verbally abusive and towards the end wanted to fight with us saying explicit things JUST BECAUSE we wanted to ask what the "MISC" meant in the receipt. She did overcharge us, but that's not the problem. So many vague titles in the receipt such as "MISC" "EXTRA" "OTHER". She was unable to explain and was so vague about it that it was obvious they were ripping us off because the police was involved. (They threatened to call the cops)Charged an extra $100 for the "possibility of the car containing hazardous items" What a joke lmfao.If you're reading this, do your job right please. The one and only job you managed to get in your life that doesn't even require you to use that much brain.Half of my cologne was gone when I got my belongings back from the vehicle. Who knows what happened.
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September 2023 by Walter Terrell
Manager stole my car out of the yard and changed the keys out and started racing my car before I got it back. No thanks to the ppl in charge, they acted like nothing happened and made me take my car as is. Scum bags. Didn't get anything but my racecar back with no oil, no keys to start the car, a Dr pepper can used as my over flow and minus my nitrous kit.
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September 2023 by Courtney Huppert O’Brien
Big bass towing was called out to help after an unfortunate wreck. The driver, Kyle, was very professional and kind. The office staff was great when we went to retrieve our vehicle from the lot.
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September 2023 by Katie Stroud
The driver was very kind, courteous and professional. Verified all the information for where the car was going. Would definitely call Big Bass Towing again.Service: Vehicle wrecking
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September 2023 by mark tice
My truck broke down and they were there to get me in 39 minutes. Absolutely the fastest company I've ever delt with.Service: Vehicle wrecking
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September 2023 by Scott Lyles
Rv towing specialist. Not inexpensive but very professional
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August 2023 by Ty Sheperd
Good guy, fair price, got there fast. Pricing is up front and no fuss. Thanks again
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November 2022 by Cooper Dakota
Thankyou Sean at Big Bass Towing we had a wonderful experience!
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October 2022 by Rickie Lindley
I had to call these guys when my husband broke down and they came quick and took care of everything.
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June 2022 by Michelle Foster
Thank you so much Big Bass Towing for helpingMe this weekend! Fast and amazing service,, very reasonable too. I highly recommend your towing company to anyone who needs a vehicle towed .Thank you to the driver Kenny for all your help!
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June 2022 by Shannon Ormiston
I was broke down needed a tire change 120$ the tire was not changed “they are just drivers” he took us up to discount tire and dropped us off. The amount ended up being 153$ no tire change I get told that’s just fuel and the police rate I understand the fuel part but going 2 exits shouldn’t cost over 150$ and of course no tire changed.
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May 2022 by Crystal H.
So my little brother got arrested and his car impounded. Big bass was the "company" who towed it. I couldn't believe how incompetent the human working there was. She didn't know how to work a computer to print a basic file. I kept trying to tell her how to do it and she was arguing with me. She couldn't see the whole file on her computer screen because she had the font blown up to billboard proportions. She kept telling me I had to pay a 4% fee on a credit card transaction, I said yeah, I would rather pay the 4% then try to find an atm. Then she couldn't figure out how to work the credit card machine. I feel like if your job requires you to use a computer and credit card machine you should possess the basic skills to operate it. If you job requires you to interact with the public you should have basic human communication skills.
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April 2022 by Gabriel Rosales
Curtis helped me out and was a super nice and professional guy. Definitely gonna call him againService: Vehicle wrecking
