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“I had very good experience at this location with Richard Grimes today. Very nice and helpful, and made the process as fast as possible. 10/10 would reccomend this branch.”
“This place has a group of ATMs, there is a phone that can get you to a banker if you need to talk to someone. In order to get into the place you swipe your Debit card and the door unlocks, which gives you a measure of safety when you are in the glass enclosed store. Convenient to the Tom Thumb, Petco, and restaurants in this shopping center I see no problems with it.”
“LOVE THIS BRANCH! Thank you to Katie Williams and her coworkers! I went in to fix an issue with my account. I got the BEST service from this branch. They were absolutely what Customer Service everywhere should be about.( It's nice to go where everybody knows your name and you're always glad you came.)”
“Claudia Gallegos assisted me today and did an excellent job in helping me. We set up my online banking and she was very patient, positive and adept in her assistance! She did a wonderful job and I am all set up and very pleased! Claudia is the branch manager at the Rowelet office.”
“Had a good apointment and experience with Riley (personal banker). Very professional and knew how to get the job done timely. Management give this man a raise! It is much deserved!”
“Had a good apointment and experience with Riley (personal banker). Very professional and knew how to get the job done timely. Management give this man a raise! It is much deserved!”
“WONDERFUL support! Specifically towards Alicia, I went into the building and she was there to happily greet me. Her knowledge of the Bank services were top tier, the communication was amazing and I felt more than “just a needy customer” thank you Alicia. I will be requesting your assistance next time I need helpful information.”
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“I have been banking with Woodforest since 2019 and this branch is by far the best branch I have ever been to. The staff is amazing and they have truly become like family. They take the time to show you how much they appreciate you as a customer and go above and beyond to provide incredible service”