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November 2023 by Google user
Thomas made the leasing process an absolute breeze, took 15 minutes or less and explained everything thoroughly and perfectly. The property is neat, maintained, and quite nice! Definitely recommend!
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September 2023 by Joseph Jacobs
Thomas was extremely helpful, friendly and just easy to deal with. Answered all my questions and got everything knocked quick and simple. Glad we stopped here first.
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September 2023 by 22Unspeakable Feelings
Thomas is a fantastic representative of the company! We already had a couple of units and needed another one. He made it easy and efficient and all my units are close together. Great customer service, friendly, helpful and personable. Thabks!
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September 2023 by Erica Compton
I've had the pleasure of renting from this facility for many years (off and on). Thomas is a wonderful manager, super informative, and very kind (in general). Very safe and clean location!
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August 2023 by G A
I had a fantastic experience renting a unit from this location. Thomas exceeded my expectations as far as previous storage companies i have used, he was straight foward and to the point, was done within 15 minutes. Would recommend 10 out of 10 times. Thank you
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August 2023 by Una V.
We had a unit here for about 7 years they are affordable and they have regular and ac units here. The people who work there are very friendly and helpful would most definitely recommend you to try them out if you live in the Rowlett area!
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August 2023 by Alexis Candelario
Thomas was very helpful!!!this was my first time using a self storage unit I went in looking for information about a unit and Thomas instantly sold me on storing here!the sign up process was super simple and easy but I stayed for over an hour just simply talking with Thomas he didn’t make me feel like I was simply renting a unit he made me feel like part of a family I can really see that he takes pride in his work and likes to maintain a clean and secure facility!!!GIVE HIM A RAISE!!!!
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August 2023 by Jocelyn Woods
Working with Thomas today getting our new unit was fantastic and very easy. Unit was very clean. Was a very easy process!
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August 2023 by Abby Hernandez
Great service! CSR helped me with everything I needed and offered insurance for my items. Move in and move out was super quick and easy.
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July 2023 by Carol McCullough
I want to take a moment and discuss the service and condition of two Advantage Storage facilities. The first one is at 5200 Lakeview Parkway. I have received excellent service from both Jennifer and Heather. I reached out to them to inquire about a larger storage unit. Unfortunately, they did not have one available. However; they did put me in contact with the Advantage Storage located at 7301 Lakeview. I spoke with Thomas who was very helpful, polite and answered all my questions. He was able to help me rent a storage that was going to meet my needs. I feel he went above and beyond to make sure the storage unit I was looking to rent would meet my needs. I highly recommend both of these storage facilities.
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June 2023 by Patricia Bivens
Rowlett East.....Thomas is the BEST!! I was desperate and he moved heaven and earth to help!! Absolutely great facility. I've been with them for five years in another unit. Just awesome...thank you again Thomas!! You deserve a raise!!
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June 2023 by Jahmil Beasley
Very friendly services Assistant Manger and Property Manager are awesome would definitely recommend anytime.
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May 2023 by Ginger Nichols
Very nice and clean facility with friendly helpful people. Should I have a need for another self-storage facility in the future, this would be my first choice.
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April 2023 by LaToya Wafford
Thomas was awesome! Very friendly and professional. Would definitely recommend this facility.
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April 2023 by Alicia Sherman
The property manager Mr. Elkins was very specific and patient. He is honest and his customer service is absolutely outstanding. Thank you so much for helping me in a pinch!