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January 2024 by Jason Krohn
For the love of God, fix your damn pumps! I'm literally sitting here for 15 minutes to fill 25 gallons, and I'm the only one on the pumps. I've literally stopped buying fuel from you guys unless I absolutely need to based on my direction of travel. This has gone on for 6 months.
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August 2023 by Joshua Jones
Tahir is amazing if I need help no problems!!. Berry, and Jhupaal are ok they need to work on customer service skills. The new guy they just hired messed up my order again and has trouble understanding EnglishHe messed up my cigarillo order when I said black cherry and gave me black sweets. Black sweets makes me nauseous. Tried to exchange on July 10, 2023, but one the young guys said I have to come back. Doesn't that suck and not make any sense Dope spot for rillos and woods!! Just make sure they can understand you.And he called the police on me wowwwwwwwwwww!! Either Berry or Jhupaal.-Lieutenant Joshua Jones
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May 2023 by phil smith
Everything about this place is horrible!!Seems like there too busy watching tic toc to offer any assistance!
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January 2023 by Cliff N.
THIS IS SERIOUS! This is the 2nd time this has happened and I thought it was human mistake the 1st time. I played $27 worth of lottery today and handed the guy two $20 bills from ALL $20's I had just withdrawn from UFCU literally moments prior, (I'll hold on to that ATM receipt and I counted the cash before taking off). With arrogance, he handed me back 3 singles. He had the nerve to say I gave him a $10/$20. No chance because I didn't have a $10 in my stock of bills. I was shocked. It was blatant like he had a right to steal from me. I asked to see the camera after I respectfully told him 3 times that I gave him two $20 bills. He then abruptly handed me my $10 and told me to leave. Imagine that! This is wrong on so many levels. I went to my car to retreive my cash and went back in the store displaying my stock of $20's to him for everyone to see and told him that I'm a man of honor and I could never steal from anybody. I didn't make a scene even though the idiot got on my nerve. I'm not writting this to be mean but I'm seriously concerned that this may be their angle and/or a culture thing at that place where they steal from selected customers. I feel like I should report this to the State. BE CAREFUL HANDING MONEY TO THESE GUYS!!! This is the WOODY'S MARKET on University Blvd in Round Rock across from Teravista.
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October 2021 by Yazmin S.
The worst customer service that you can find, hate this place unfortunately is close to my house and I need frequently things from there but they treat people horrible
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January 2021 by Cindy Allen-Lott
Dirtiest restrooms I’ve ever experienced at a Shell station. Really sad for such a new location!!!
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July 2020 by Rose G.
This is my first yelp review and I had the worst customer service ever at Woody's off of University Blvd! I can't believe I let an employee treat me so poorly for an innocent mistake... I was forced to come in to pay for gas, and since I was in there I threw in an item. After the elder male employee rang up me up, I had a d*** moment, I inserted my card and unconsciously pulled my card out too early as if I were getting gas at the pump (I'm not used to paying gas at the cashier). The employee gave me sass for it and blurted out "WHY DID YOU PULL OUT THE CARD EARLY?! READ THE SCREEN! READ!" As he aggressively points at the screen. I apologized and felt stupid for not paying attention as I should have. I inserted my card again and got declined. This made the cashier repetitively tap on the counter as if he were getting impatient with me. I ended up using my other card and everything went through just fine. Note to self: don't make a mistake or the cashier (the elder male employee) will give you attitude!!
