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November 2023 by Jessica Foy
I ordered 2 tires on the Walmart app yesterday and scheduled an install for this evening. Upon arrival there was an issue with my order. Dylan and the guys actually working in the shop were extremely kind and willing to help which is the only reason I'm giving the good review. Miguel, their supervisor however, was extremely rude when he came out to discuss the payment portion of the mix up. I didn't get two words out before he cut me off and began being extremely condescending. The whole service and getting the issue resolved took about an hour and I'd say no more than 5 minutes of that was dealing with Miguel, but he alone really made me want to leave a 1 star rating. The other guys did go above and beyond to cover for their SUPERVISORS behavior though, so I'd feel terrible not giving them the rating they deserve.
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November 2023 by Gregory Anderson
They closed early with no warning online so we could not get service when my son's battery died and we had just had to jump the car just to get there
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November 2023 by Ignacio P.
Not good at all, it take 4 hours to make just an oil change, the girl said it will be an hour and i wait 4, I don't recommend at all
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November 2023 by Dj Ngo
Dropped off a battery for 1 simple thing. Recharge and to see if it's good. Folks here working auto center don't care and lost your battery and won't do anything about it. Great... I'm out of a battery for just leaving to recharge. Incompetent people
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November 2023 by Fryan97
Only walmart I've been to with appointment only oil changes.
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October 2023 by Sebastian C.
They lasted more than two hours putting two tires on my car, very disorganized, first and last time I come here
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September 2023 by Susan
Headlight Restoration, awesome job! Thanks
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September 2023 by Jason _______
The appointment was for 10am, I was there at 9:55am for replacing all 4 tires. First they made me wait 35 mins because they couldn't find my tires. Then they told me to come back later when they find them. 20 mins later they find them and I come back, they tell me they will service me first. They weren't done until 2:30pm. For 4 tires. I asked once what was taking so long to the Auto Center lead named Nancy, and she was rude and unprofessional. Then, they slapped on additional charges that were NOT listed on the website or their pricing board. And 3 hours after driving away, my low tire pressure light comes on. I go to a gas station to check, ALL 4 TIRES WERE VERY LOW. On top of that, one of my tube's inflation nozzles is mashed and leaking air. I can't even refill it. Terrible experience, and likely not up to code. One mechanic was walking around in normal close with no safety glasses on.Seriously, don't come to this location. Waste of money. If you have to use walmart auto center, drive a little bit further out.
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September 2023 by Kev 153
It’s Walmart what can you expect. Very slow service, no one behind the register and other employees will not help you.
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August 2023 by Mr. Bravo
Went in for a tire balance and rotation because it apparently it wasn’t done when I had a flat fixed at another Walmart in Collyville TX. They did a good job at this location but they work extremely slow expect to spend at least two hours for anything smalll
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June 2023 by Jeremy Still
Walmart customer service is gone. Anyone needing tires from this location should go to “Lamb’s Tire and Automotive “ right around the corner
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May 2023 by Erin Rath
This is the most helpful side of Walmart, does have a few glitches in workers but they answer the phones and they assist you.
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December 2022 by Alexis Petropolis
Yesterday my car was having many issues and I needed to leave town, the African-American male tech got me in and out super fast and was extremely helpful and nice. I would highly recommend him and this Walmart location to anyone! Thank you for your great customer service especially around the busy Holiday weekend and I will definitely be back!Service: Auto engine diagnostic
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December 2022 by Alina Peterson
Yesterday my car was having many issues and I needed to leave town, the African-American male tech got me in and out super fast and was extremely helpful and nice. I would highly recommend him and this Walmart location to anyone! Thank you for your great customer service especially around the busy Holiday weekend and I will definitely be back!Service: Auto engine diagnostic
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December 2022 by Trevor Anthony
First they never informed me that my vehicle was done. We waited and waited until after closing hours, and finally decided to just go find out what was going on, only to discover they lost our keys. Very rude staff. Got in my car only to find they literally threw our bags around the car to get to my spare tire. Destroyed a toy of my son's, and spilled food everywhere.