Walgreens Pharmacy is generally a convenient place with friendly staff and helpful pharmacists who are patient and willing to assist with prescriptions and troubleshooting. Customers often appreciate the diligent service and courteous attitude of the pharmacy team. However, some experiences highlight areas for improvement. One customer was disappointed when trying to get help printing pictures, as staff were unhelpful and walked away without offering assistance, despite the store being empty of other customers. Others found the FedEx drop-off process confusing; at one location, customers need to print their shipping labels instead of using QR codes, which caught some by surprise. Despite these issues, many customers have had positive experiences, especially with staff like Mahan and Kristen, who went above and beyond to help find hard-to-locate prescriptions, making it possible for them to receive their medications on time. Overall, Walgreens Pharmacy is a store with friendly employees and good service, though some procedures and staff attentiveness could be improved to enhance customer experience.
Supply issues for common medication is going to happen, but I gave them a new insurance card from United and they couldn’t use it. They had me calling for bin number, rx group number, and pcn, then told me two variations of wait time from the same person. I feel like I did a lot and they haven’t.
September 2023
Mahan and Kristen went above and beyond helping me to find walgreens locations that had my hard to find prescriptions. I wouldn't have been able to get my meds today without them. They were so patient and helpful.
September 2023
Mahan and Kristen went above and beyond helping me to find walgreens locations that had my hard to find prescriptions. I wouldn't have been able to get my meds today without them. They were so patient and helpful.
