I've always had a good experience here, even if there is sometimes a short wait. One very nice employee helped me figure out exactly what was needed to send my passport for renewal, he mentioned stuff that I needed that wasn't even on the website and helped avoid any processing delays. It was very helpful!
July 2024
Friendly staff. Has been there since Round Rock was small and the city grew around it, so parking lot is too small.
February 2024
Devan is an amazingly patient, kind, and helpful person — go to him if you want great service. Seeing there’s so many negative reviews I hope this helps folks going forward (either that or I was just lucky?)