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October 2023 by Squarebody512
When we first arrived one of the guys told us if we were there for hail damage to take it elsewhere even though "Mitch" told us to bring it up there. Had our truck for 4 days before doing a write up when initially he said it would he done the next day 3 days prior. Made some kinda fake phone call to the Geico rep while we were there and said that she said she would call him back (I don't think he called anyone). Then he tells us we had to go somewhere else due to the insurance company not allowing them to do the estimate. Picked up the truck and the electric folding mirrors had obviously been pushed in by hand. Almost ruined the electric motors. Decided to just leave after getting them working before anything else they touched had a malfunction. DO NOT RECOMMEND
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October 2023 by DriveSimple LLC
Mitch does such an amazing job on anything body damage, We send 80% of our problems to him to fix. Thank you Mitch and Team for all your hard work. -Drivesimple, LLC
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September 2023 by M.P. HANK
These guys are great, they work hard and do a great job. I’ve taken 3 trucks to them over the years usually for small stuff. They always comeback looking brand new. Today I came in, he was busy but fit me in. Had a ding at the top of my rear door in my TRX. Walked over to Kerby Lane, had breakfast and they had me done in 45mins. Thank you for squeezing me in and taking care of this.
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September 2023 by Maisha P
Way better than the auto insurance repair route. What a Godsend. I am a soon to be single mom. Didn’t break my bank. Service: Body & Trim
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August 2023 by renee h.
Mitch and his staff are great. We had some hail damage and he made it look good as new. They are quick and have a long standing reputation in Round Rock. Definitely our go to place.
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July 2023 by Tommy Nobles
Attempted to have a fender dent removed, that could not fully be fixed..despite the initial quote. This resulted in paying half of the quoted price....which was too much for a two hour job that turned into a five hour waste of my timeI noted later that the paint on my bumper was rubbed off because of gaining rear tailight access. They never noted this, but clearly saw it when re-installing the taillight housing.I recommend paying more to a more reputable and qualified body shop. This ain't it!Drive by this place and don't look back!
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June 2023 by Lane M.
The shop isn't fancy but Mitch and his team did a great job fixing 2 of my cars after a recent hail storm. Not only that but they were very responsive and worked with our insurance company to make sure we were covered for all the damage. The work was relatively fast (one car had to stay for 3 days because they had to replace some chrome window liners and we had to wait for parts). The work was done within the budget allotted. I was very pleased.
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May 2023 by Julian F
They helped me out and exceed expectations.
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May 2023 by Ben Parker
They did an amazing job! Dent in back fender and pulled it out and buffed a bit. It was painless dent repair but cheaper than my deductible and saved us from the insurance claim. Looks great! With two teen drivers I’m sure we will be back. 2020 Honda PilotThanks guys!
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April 2023 by William Giessregen
I have taken my cars here two times this year and they are great!Service: Body & Trim
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January 2023 by Chris Barton
The customer service, the work and it's timeliness is all top notch. Nothing but great things to day about this place
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January 2023 by Sujan Pattiam
If you really love your car, then don't take your car to this place to get it repaired. They are the worst I've ever seen in time management and customer care. They quoted different prices at different times (employees not in alignment) and they don't stick to their scheduled appointments (asked to bring my car at a later time and this happened multiple times, wasting my time).Bottomline, you'll definitely regret if you take your car to this place for repair, even if they quote you a cheaper price!Hope this review will help you all in advance to take the right direction and avoid this place. Wish I had read other reviews in advance where other customers have also clearly quoted that the owner was rude and unprofessional!
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December 2022 by Hymn McColl
I highly recommend The Paintless Dent Shop! Mitch is very responsive and does a great job with dent repair. Got my car in and out the same day!Service: Body & Trim
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December 2022 by Maurice Dunn
Mitch and his entire staff are top notch. I've personally used them and recommended them to others. Great work and a fair price.Services: Painting
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December 2022 by Don K Otay
The Wife Is Happy….so now am I.To hell with hail dents and a long wait to get them fixed.Thank you Mitch and Doug for the Fast, Affordable and Perfect Work.