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March 2024 by Seshion Beasley
Terrible customer service, they’re not friendly for the environment to be a children’s store. It’s uncomfortable to say the least.
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February 2024 by Brittney
Very upset. We came to this store and had merchandise to buy. There was no area that said where the line started, but we were standing behind one other person where we thought the line was and got told after they called the customer infront of us forward, we weren't in line. The line was over on the other side, where other people started to form a line after we were standing where we were for 10 minutes. There were more employees standing behind the register then there were customers in the store. My husband asked for the manager, and she was very nice and accommodating, but the employees need to be taught customer service if that is the kind of job they are going to remain in. Then, while the manager was checking us out, the employee next to her asked what our problem was when she was the problem in the first place.
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October 2023 by Lubna Al gburi
?Please read this ?BETHANY IS THE WORSTThis is one of my daughter’s favorite stores but I will never take her again there because of this girl who works there her name is obviously BethanyI asked her where I can find the price for this item, and she said, "I don't know you can go scan the item yourself “ i am literally shocked!!!! She has the worst attitude and customer service. At that moment, there was only my daughter and I in the store, so she wasn't even busy with other customers. When I pressed her for a size for something else, she responded, "I don't know; it's my responsibility to look with you." She made returning one item difficult for me as well. How they can continue to employ someone like her is absolutely absurd! I work in the customer service center and I act as though I am doing everything for myself.And by the wayI also unintentionally dropped a bag, to which she remarked, "Pick this bag up."she was giving me orders rather than treating me like a consumer.Worst. Never go back again there.
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March 2023 by Michael Lugar
Bethany did an amazing job. Highly recommended.
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January 2023 by Elvan erken
There was three staff and they were just talking at the cashier part.I asked three question and they were responding from there not coming to help. Very disrespectful staff. Their response was very disrespectful. I felt there are no staff to help in store.Employees were so rude.
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September 2022 by Michael Clarida
I went to The Children's Place Outlet.
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July 2022 by Buffy Marie
The young lady Natasha was extremely nice and helpful when I went in today to buy last minute 4th of July shirts. I absolutely love this location and will always shop here.
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June 2022 by C C
Well, do not call this place to check th status/availability. You will be put on hold for long time and still get incorrect answer. When you confront them about it, the employees will be rude and tell you on your face "you are not the only customer we attend to" !Better to choose shipping..anyway it's free.
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January 2022 by Andrea Blakely
Staff was friendly and very helpful! I enjoy shopping at this Children’s Place because of it’s location! They always have spectacular sales on children clothing! Their clearance racks are always full of great deals!
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July 2021 by Dre B
Staff was friendly and very helpful! I enjoy shopping at this Children’s Place because of it’s location! They always have spectacular sales on children clothing! Their clearance racks are always full of great deals!
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April 2021 by Chelsea Allen
Normally order their clothes online but went here and love it..
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August 2020 by Sean C.
It was really nice to be back in a Disney store, listening to Disney music. Since the parks and the stores were closed due to you know what, we were having withdrawals. They took all the precautions when the opened this store back, which help to put our minds at ease. They limited the amount of people inside, enforced the face mask rule, had plenty of hand sanitizer out and cleaned the payment terminal after every guest. The staff was so nice there and we were even greeted with a sale. The cast member who helped us at the end was super nice and we chatted for a few while he rung up our purchases. It was truly great to be back in a place that reminded us of being in the parks.
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June 2020 by James H.
Keeping it clean with most stores having people open doors for you and all employees wearing masks. Y'all quit tripping out on the workers and be thankful they are out here working. Nike is not crowded inside but when they were, had a fast moving line. Also the same with Adidas and Duluth trading company.
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April 2020 by Blessing B.
My family and I have been here a couple of times and enjoy that it isn't too crowded as compared to the San Marcos Outlets. The customer service is friendly and helpful. They have plenty of stores to choose from, a little bit of everything. They have an outline map of all the stores which was helpful. The only caveat is their food options are limited, however we came here just to shop/look around. Bath and Body Works had a great sale on handsoaps, candles, room sprays, body oils etc. Unfortunately they were out of hand sanitizers. If you are looking for work or casual wear I recommend checking out Lucky Brand Outlet, Van Heusen and Francesca's. For purses, wallets, laptop sleeve covers and shoes coach is the store to check out. Lastly the Nike outlet has a great deal on different types of sneakers (training/running etc). Round Rock Premium Outlets is significantly smaller than San Marcos but it's worth checking out. There are plenty of places to park and fast food options nearby to eat.
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March 2020 by Zabby D.
Lots of great items. Need a few more good stores and fillers. Need a concierge all all entry points (even if it's just a map of the place and a way to get your passport (a machine would be fine)