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November 2023 by rakesh panicker
Updating my review and sharing my experience with Sun Auto.I went here again to fix a control arm issue. The control arms were replaced. I took the car and within a day it started making large clicking noise and also the car was really shaking at each turn. I checked with the team and drove the car somehow to the shop, after checking again I was told that there is another control arm which BMW has and that also has to be replaced which will cost me another $1400. I was told the reason for the sound is because of the difference in the age of the new and old control arms and everything will be fine after they replace the other control arms.As it was taking them few days to get the part, I took the car to another shop who deals with European cars. He diagnosed and found that the axel shaft bolts were under torqued.The bolts cost me $50 which was replaced and the car is driving fine now.I cannot trust Sun Auto anymore, will never be taking my car here again. Either they don’t know how to properly work on a BMW or they did a mistake in fixing my car leaving it in a non drivable state even after checking it twice !!————————————————————————-Good customer service and friendly staff !I stopped by due to a flat tire. They checked me in and patched the tires quickly.Services: Transmission
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October 2023 by Justin Broughton
Robert was very helpful in diagnosing my car's misfiring. He also doesn't talk down to you if you don't have a lot of car knowledge which is always appreciated.I had some ignition coil issues, and after quickly but carefully finding out which one it was, he took the time to walk me through what was happening. He also walked me through the pros and cons of replacing all versus one, without pushing me in either direction like some car shops.I appreciate the quick, helpful, and honest work! Thanks again!!!
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October 2023 by Paula Israel
I found myself in desperate need of auto repair on a Monday morning. I was referred to Sun Auto Service and I am so glad that I was! Robert and everyone else who I dealt with were very professional and kind. My car was repaired timely and I haven’t had any issues. If I need car repairs in the future, I will definitely be back!Service: Auto engine diagnostic
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October 2023 by Elisa Wikey
Always nice, always take care of my car quickly, listen to me when I try to replicate the noises from the engine. A++ will be here again.Update:Everyone at Sun Auto continues to be the absolute best, from the work done to the customer service. extra special thanks to Robert and Dallas who I tend to interact with the most and who are just the absolute best at customer service. Never feel pushed on repairs, honest feedback and problem solving. Great turnaround times and reasonable costs.Services: General repairs & maintenance
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September 2023 by Chuck Davis
Robert and his staff offer great services and exceptional customer service! Thank you Robert and team for servicing my vehicle. 2014 Kia Optima(116k miles)with new struts and shocks drives like new. I would recommend all my friends and family to this Sun Auto Service location in Round Rock!Services: Steering & suspension replacement
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September 2023 by S. Lopez
I found out I had a nail in my tire just before going to work, I brought my car and they were able to help me right away. I was in and out in less than 15 minutes. Staff was super friendly and quick to help me solve my tire issue. Great customer service.
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September 2023 by Ray Habeger
The technician took the time to explain exact problem with my airbag system, and we found that it was a bad connection. They were honest and told me straight up and I appreciate that. I will definitely return to them.Service: Electrical repair
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September 2023 by Sara T.
quoted me for a $2000 repair when honda dealership said nothing is wrong. When I called the manager to ask he hung up on me.
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August 2023 by Britney B.
Great customer service. They have always been straight forward with me. Never felt as if they'd try to sale me anything I didn't actually need. I've taken my cars here for quick services over the years. Definitely recommend them.
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August 2023 by James Cook
They a r e straight forward and customer oriented and focused. They put the customer first. Robert and his staff are the best
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August 2023 by Glenda Rangel
Very nice experience would come back. Accommodated me for appointment and fully staff.
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August 2023 by Warren Shafor
I have been using Sun Auto Services for a while and I’ll keep using them as they are honest, upfront, and very informative when it comes to answering my question and they even give great advice about preventative maintenance. The staff is always pleasant and happy thank you for making auto repairs less of an obstacle to tackle and the repairs have always been finished on time or even sooner than expected I highly recommend that you give Sun Auto Services your business as I will continue to be a loyal customer when things get a bit hectic for me to do on my own. ⭐️⭐️⭐️⭐️⭐️Services: Air & cabin filter replacement
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August 2023 by Emily Hudson
These guys are the real deal. had some damage done to my oil pan and they had my car up and running in less than 24 hours. speedy, quality service done here by Dallas!!!!!Service: Engine repair
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August 2023 by Joshua Park
Great service, no upselling, just tells you how it is and what they recommend - trustworthy team of employeesWill be back for my future car endeavors ?Most definitely recommend to others
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August 2023 by Emily H.
Had some damamge done to my oil pan from another repair shop, and got my car fixed in less than 24 hours of dropping it off. these guys are the real deal. Big thanks to Dallas he is such a helpful and honest worker, really appreciate this spot