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March 2024 by GEO TAP
Great customer service!
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March 2024 by SAMANTHA BERG
Ray got my Jeep in same day when it started shaking on me , on the way to work. He was honest, reliable and went above and beyond to ensure my vehicle left in better shape than it did when it got there. His communication was amazing. We don’t use any other mechanic. Only round rock auto center because of the trust we have in this team. They have always taken care of us and continue to do so each and every time. They have my husbands truck now for the ac and we have no doubt that it’s going to be done honestly and correctly. Don’t waste your time going to look for another shop. Just call Ray and let him take care of you!
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December 2023 by Ryan Austin
Probably the best experience I've ever had with a shop. They had a fast appointment available. The check-in process was easy. They sent me a text verifying the repairs I requested and to approve before moving forward. Very professional. Highly recommend.
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November 2023 by Cherokee Hulett
Great customer service. Fast turn around time. They talked me through everything that was wrong with my car. They didn’t make the process feel rushed at all. Phenomenal work at a great price. Highly recommend for all your car needs.
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November 2023 by Kathy Sebek
New to Texas. Had them inspect my car to get registered! Friendly, professional and quick service! Will use again for sure!Service: Vehicle Inspection
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November 2023 by Max V.
Dishonest pricing and sloppy service.When I was getting my truck fixed they kept me up to date on repairs that they said were required. When I expressed concern about pricing they “found” an error in their billing that would lower the price to my benefit, although I doubt they would have “found” that error if I hadn’t called them out. After they finished working on my truck there was a loose, disconnected wire on the passenger side floor. When I pointed this out they claimed I had put it there , although it was quickly fixed (reconnected and put in place) when I told them I had not. Finally when I started driving my vehicle I there was a loud grinding that didn’t exist prior, which once again was quickly fixed after I went back and got them to.*Edited after response from ownerFixing mistakes after you make them is not repairing at no cost, that should be the bare minimum. If you actually were trying to work with me on pricing, say so. If you did do free work, tell me. I want to know what is happening with my vehicle. I would also appreciate if y’all stopped calling and texting me, I won’t take down my review even for a free oil change or something about new tires. It’s not a disagreement about my situation, it’s you trying to deny what really happened.
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October 2023 by Irving Morales
I had Rob work on my 1979 Pontiac Firebird Trans Am. Rob was fantastic. He not only did an amazing job on my car, but he was very careful and gentle with it. Rob has a tremendous knowledge, skills, and more importantly common scene to tackle any issue ay hand. If it can be fixed, he'll figure it out. Rob's customer service skills are also impressive. I highly recommend this shop to anyone looking for quality work done right.Service: Electrical repair
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October 2023 by Jolene Pereira
My car was having issues with the brakes. I took it in here for a diagnosis. My experience from scheduling to end of service has been great. Both Charles and John were awesome with getting my car ready to go. I even had them do extra tests on the car, which they did with no reservations. Totally trust these guys with my car. It's was my first experience but surely not last. Will be back for any car problems.Services: Brakes
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September 2023 by Lectric Traveler
This has been the ONLY place I take all my cars and trucks to. I can trust the service or repair that is done, is done right at a good price. Charles and his staff are very friendly and helpful. They go the extra mile (like local family owned business) to insure I get the best service that I pay for. I recommend and refer everyone I know to them for any auto needs whether it's an oil service, new tires or brakes or even full service repair. They deliver.
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September 2023 by Karla Mares
The shop the was very good at giving me updates on my car and helping me choose the best course of action for maintenance. Work was done in a timely manner. Would use again.
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September 2023 by Timothy Provost
Charles and his staff are really great at diagnosing problems and most importantly fixing them right. Get service on both of my cars there and am completely satisfied.
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August 2023 by Nef Flo
I choose this place to get my brakes fixed because of the other 5 star reviews and they didn’t disappoint. Amazing service and they finished the repairs in a timely manner. Totally recommend!Service: Auto brake repair
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July 2023 by Zak Darwish
SUPERB Professionals and quite Hospitable. Thank You John and especially the mechanic Ramon for taking the time and care. Thank You
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July 2023 by tabitha Aamodt
Charles and John were extremely helpful. They were quick to get my car working well. All lights off and ready to drive. Thank you! I'll be back to get my main seal done. I recommend these guys .Services: Auto engine diagnostic
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July 2023 by kevin Arnold
Charles and Rob are AWESOME!!! Honest and informative guys. Clean and quick service. I would definitely recommend Round Rock Auto Center.Service: General repairs & maintenance
