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June 2024 by Carlos Pedraza
I have been with state farm for about 6 years now and i am very thankful for the amazing service and hospitality i have received. My agent Patricia Lopez has been very helpful with all my insurance needs. Happy to be covered byt he best and most professional agents!!
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February 2024 by Kimberly Kolpack
I can't say enough nice things about Anthony from State farm. And about State farm in general. Anthony cold called me and normally I would never even consider switching or doing anything from a phone call but there was something about his voice and it just made me listen to him. And he was able to save me money and he has been so responsive any and every time I have called either he answers the phone or my text message I have never been left hanging with Anthony or with state farm. And up until this year I actually hadn't made any claims until right after I switched to State farm. I had only made one payment for my new policy when the hail came and I had to make claims on my vehicles and my roof. Inspections payment everything was so on point. And so easy and efficient. Anthony thank you so much for being the best agent I've had in 40 years
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February 2024 by Cynthia Ramirez
I have been with Rick Villarreal’s agency for over 20 years. I wouldn’t go any where else. They are always ready to help and answer any of my questions or concerns especially Pat Lopez. We truly appreciate everything she has done for my family. I can rest assure she is just a call or email away and always ready to help. If you’re looking for a great insurance agency that will be there for you, reach out to Rick Villarreal you won’t be disappointed.
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February 2024 by Brothers Pumping
It is a pleasure to work with Paty (Patricia Lopez), always helpful, friendly and with the best disposition to help. very happy with the service paty. 100% recommended!
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August 2023 by Harold Cash
Miss Patricia and Miss Stephanie are the best and they go out of their way to help each customer. I love this warm team atmosphere and appreciate the top notch care that they provide me and my family. Awesome professionalism and courteous to others.
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August 2023 by Thomas Ciapi
I've done business with Rick and the team over 35 years. State farm has always been there for me.
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August 2023 by Jim Cathcart
I have been a State Farm client for over forty years. They have always been available when I needed them and handled my claims quickly and fully. Join me!
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August 2023 by Rebecca Akin
Always very polite, listen to all of the questions, and answers are informative. Never felt pressured to buy additional policies or add ons.
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July 2023 by Sabra Torrez
Anthony was an absolute life saver. My previous insurance provider upped our premium by a surprising rate, so I began the shopping process to see if I could find a better deal. He beat the rate we were given substantially, while also being an absolute delight to work with. He’s done a great job checking in from time to time just to ensure that we were content with our policy and has even helped with additional savings and policies that I had held for a long time elsewhere. He is definitely worth the call and will go above and beyond to be helpful.
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June 2023 by Wendi Jones-Ruiz
I work with Anthony. They have saved me a lot of money on my renters insurance and my car insurance. I recieved a call asking if I would like to save money.. At first I laughed because I was with a big company.. Surely they couldn't save me money.. But I heard Anthony out.. Yup he saved $80/ month.. Just like that.. And another $25 a month on my renters for the same covered policy as Travelers. Anthony is always quick to respond to me and answer my questions. He discusses pro and con on different types of insurance I can benefit from. I refer all my family and friends to give this company a shot. I never thought they could save me the money they are! Im impressed. Thank you. Very family friendly and really works hard to save us money and keep us happy and covered.
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June 2023 by Mighty Guitarist
Awesome experience having their office as my agents. All of them are really awesome, the bad comment about Anthony is a troll for sure! He helped me save over 50% on my insurance and got me into a situation where I now have over a million dollars worth of protection that I did not have with the last company I was with. This place is Awesome!
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June 2023 by Kent Howell
I recently had the unfortunate experience of witnessing my wife being subjected to an agent named Anthony who not only failed to provide the assistance she sought but also made her feel stupid and degraded. The encounter left us feeling frustrated and disappointed, and we are compelled to share our story to caution others about this unhelpful and condescending individual.From the moment my wife began speaking with the insurance agent, it was clear that his primary objective was not to assist her but rather to prove his supposed superior knowledge. Instead of patiently addressing her concerns and offering guidance, he embarked on a mission to belittle her and highlight his own expertise. This approach not only showcased his lack of empathy but also underscored his disregard for customer service.Rather than utilizing his expertise to simplify complex insurance terms and policies, the agent seemed determined to make my wife feel inadequate. His condescending tone and the manner in which he dismissed her questions and concerns were both unprofessional and disrespectful. It is disheartening to encounter such arrogance in a profession that should be centered around helping individuals navigate the intricacies of insurance.Insurance agents are expected to be knowledgeable and approachable resources, ready to provide guidance and support. Unfortunately, this particular agent failed on both fronts. Instead of offering solutions, he left my wife feeling incompetent and discouraged, which is simply unacceptable in any professional setting.It is crucial for insurance companies to ensure that their agents possess the necessary skills not only to understand the complexities of insurance but also to communicate effectively and respectfully with their clients. A customer's experience should never involve feeling degraded or inferior due to an agent's need to assert their dominance.In light of this disappointing encounter, I strongly urge others to exercise caution when dealing with this insurance agent or the company he represents. Their lack of consideration for customers' feelings and their failure to provide the assistance and support expected from a reputable insurance provider is deeply concerning.We sincerely hope that our review serves as a warning to both the insurance agent in question and the company he represents. It is crucial for them to reassess their customer service approach and prioritize treating clients with dignity, respect, and genuine care. No one should have to endure such a degrading experience when seeking assistance with their insurance needs.
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June 2023 by Kent H.
I recently had the unfortunate experience of witnessing my wife being subjected to an agent named Anthony who not only failed to provide the assistance she sought but also made her feel stupid and degraded. The encounter left us feeling frustrated and disappointed, and we are compelled to share our story to caution others about this unhelpful and condescending individual. From the moment my wife began speaking with the insurance agent, it was clear that his primary objective was not to assist her but rather to prove his supposed superior knowledge. Instead of patiently addressing her concerns and offering guidance, he embarked on a mission to belittle her and highlight his own expertise. This approach not only showcased his lack of empathy but also underscored his disregard for customer service. Rather than utilizing his expertise to simplify complex insurance terms and policies, the agent seemed determined to make my wife feel inadequate. His condescending tone and the manner in which he dismissed her questions and concerns were both unprofessional and disrespectful. It is disheartening to encounter such arrogance in a profession that should be centered around helping individuals navigate the intricacies of insurance. Insurance agents are expected to be knowledgeable and approachable resources, ready to provide guidance and support. Unfortunately, this particular agent failed on both fronts. Instead of offering solutions, he left my wife feeling incompetent and discouraged, which is simply unacceptable in any professional setting. It is crucial for insurance companies to ensure that their agents possess the necessary skills not only to understand the complexities of insurance but also to communicate effectively and respectfully with their clients. A customer's experience should never involve feeling degraded or inferior due to an agent's need to assert their dominance. In light of this disappointing encounter, I strongly urge others to exercise caution when dealing with this insurance agent or the company he represents. Their lack of consideration for customers' feelings and their failure to provide the assistance and support expected from a reputable insurance provider is deeply concerning. We sincerely hope that our review serves as a warning to both the insurance agent in question and the company he represents. It is crucial for them to reassess their customer service approach and prioritize treating clients with dignity, respect, and genuine care. No one should have to endure such a degrading experience when seeking assistance with their insurance needs.
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April 2023 by Nhi Mai
Rick Villarreal’s State Farm Team have been amazing and easy to work with! They have always been available when needed. I haven’t had any issues when it comes to questions and things needed with my insurance. They are very friendly and definitely great to work with. I recommend them to anyone who needs a reliable team!
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February 2023 by K Brownlie-McClusky
The best insurance company and fanatical advisors. I've known Rick and Penny since 1991, and appreciate them. Their staff are awesome. If you want quality care this is the agency to go to. All your questions and concerns will be addressed so that you understand it. Thumbs up to Rick and staff!
