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October 2023 by Shelly Lafata-Davis
Regardless of the previous reviews, I like this pharmacy very much because the pharmacist is always very kind to me and extremely helpful. They take GoodRx Gold, too. That helps so much!
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July 2022 by Lo Webb Ballard
Love Randall’s and it’s a plus that there’s always a Starbucks!
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May 2022 by Alana Gudknecht
I get the same prescriptions sent to this pharmacy every 90 days by the same doctor. The last few times I’ve dealt with them has resulted in confusion and a different story depending on who I speak to.Last time the employee told me they have 80 of my dogs pills, the next time I called they didn’t have them. When I asked what happened she told me that she “just wasn’t paying attention.” Fine. I can get my dogs medication somewhere else.What concerns me the most is that the same people who aren’t paying attention are dealing with my psych meds. I received no call, text or email letting me know my meds were available and it took 6 phone calls back and forth from my provider and them for the pharmacist to finally step in and look for them to find out they sent them back. I have been without my Zoloft for 2 days because of them. I’m seriously considering filing a corporate complaint and switching pharmacies.
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May 2022 by Kevin Kundla
Perfect
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April 2022 by Lyla A.
Randalls has been so helpful during the pandemic. Their drive up and go grocery pickup always has convenient times available. Randall's just has good stuff. Unique products you don't find at other grocery stores. Their associates are kind and get to know your shopping patterns. An example was I got a call because I said no subs but they were out of the flavor of sparkling water I ordered. They said, "your order said no subs but we wanted to make sure you didn't want Orange instead of lime since you've ordered it before. How kind! (P.S. - I got the Orange)
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February 2022 by Maria P.
Randall's bakery is horrible on Gattis School road in Round Rock. Who ever did the birthday cake I ordered did not even put the border at the edges of the cake. It was sloppy and I could not get them to fix it because we had dinner in 15 minutes. I do not recommend anyone to go to Randall's to get any form of cake done. I was so disappointed. The cake decorators did not care.
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January 2022 by Paulo F.
the restrooms look like covid was created in there and smell like a portapotty. the cashiers always are rude and have an attitude. also there's a lot of expired items including in the dairy department, moldy cheese. i was going to buy an italian bread and came to find a fly in the bag. definitely will take my business to HEB!
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December 2021 by G S.
I called the bakery a few days before Christmas and ordered a red velvet cake to have a fun Happy Birthday Jesus party for our little granddaughters. The lady on the phone said she'd be happy to fix one up for me because I didn't really know what to request besides the wording. As you can see, it's so cute. The cake was delicious too, with buttercream frosting and little yummy brownies on top - Big hit with our little girls. Thank you so much. I'll be back soon.
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November 2021 by Dayna M.
First of all, we live in South Austin and the only location in the Austin area for a Booster vaccine was in Round Rock so we booked it on a Sunday mid-morning. When we arrived at the Randalls Pharmacy, the person working was very kind and said even though we were super early, they would be able to help us once the Pharmacist was off the phone. Once she hung up, she handed us some forms to complete and in the next 2 minutes, we were given our Booster shots. Voila! She was very helpful and answered a few of our questions about other vaccines. Very pleasant and our experience was great. IF we are ever in the Round Rock area, I would definitely return here.
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November 2021 by Deb Hoeppner
I voted and the line went fast. I also like the digital only deals
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October 2021 by Laura Moore
If you have a prescription that you take every single day and CANNOT not take it. Don’t use this pharmacy. They will tell you that they’re ordering it but what they WON’T tell you is that it MIGHT show up and it might not.I had to call to check on it and Jasmine let me know that it just didn’t show up. Nothing she could or would do about it and now it’s up to me. Cool. I’ll do the work.My problem is that the previous people I spoke to did not tell me this might be an issue. I would never have relied on this pharmacy to get my prescription. I would have gone to a different one.My problem is that it’s not just me. Everyone who has to take a medicine on a daily basis and needs it literally won’t know that it might not get there.The staff needs to tell every single customer about this. Every single one. This is a huge problem and the attitude I received when I pointed that out was disdain and thoughtlessness. Jasmine doesn’t take a prescription every single day like others. It doesn’t bother her that anyone might have to go through this.On an aside, there are also apparently no managers on duty. None. Jasmine doesn’t have a single person there that’s above her.Then the pharmacist was too busy to take my call.Please don’t use this pharmacy if you’re new to them or if they need to “order” your medicine.
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September 2021 by Neil U.
Be aware when you buy their chicken (deli section) that there is a chance they would give you old, re-fried, or not freshly cook chicken. It will not taste good, it would be hard to chew, and you"ll know its not fresh. This has happened to me on many occasions. Finally, the last i bought was a Monday special price chicken bucket. As I inspected and looked at it i know I got some old re-fried chickens. Nope, I returned it and did not buy it. No thank you.
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June 2021 by Satya C.
This review is for their bakery. The selection and variety of cakes readily available at this location is huge!!! Have picked 2 cakes for a office party( Tiramasu, cookies n cream) and they tasted wonderful. Never purchased grocery at Randall's but I might in the future based on the positive experience at the bakery!!! Big shout to the bakery team!!!
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May 2021 by Paco Navarro C
This is the best for me super clean , all organizer
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May 2021 by Beckie Milberger Fly
I went to Randall's on AW Grimes in Round Rock 5/10/21 at 5:30. I have been going for 3 years now BUT never again. I took back some old out of date cookies and the girl in the office was soooo rude and said they could not refund the money. They were not fit to eat! She was very Rude and So unprofessional. I am a professional woman and have never been treated like that at other grocery stores.