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March 2024 by Anna Hall
I had been taking my pup here for a while and was always decently happy. The last appointment I no showed because I was out of the country and my husband just straight up forgot since im the one that takes my girl in. They left a voicemail telling me I would be charged the fee next time I came in…which is fine. I’ve never missed an appt but will eat the cost because of the mistake. I have been trying to call for weeks now to schedule a new appt and pay the fee and no one is answering. I have a sneaking suspicion I’ve been blacklisted—so I found a new groomer.The handling of these situations seems straight up childish.
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March 2024 by Georgette Gonzales
Very nice and friendly ladies here. Took time to really understand what I wanted,Even answered things I didn't know. They have mine and my dog's trust.
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March 2024 by Michelle Myers
I had to cancel my appointment due to an emergency with my car and had no car to make it to my appointment. The worker suggested I use Lyft to bring my dog to the appointment when I told her I have a three year old son with no car seat with me to put him in, I cannot do that. They said they have a big sign when entering that cancellations within 24 hours would result in a charge. I have never seen this sign. This should be communicated when making an appointment as well. I honestly feel in emergency one time situations this fee should be waived. I have kept my last two previous appointments. The worker explaining this to me was coming off as rude when doing so. I will not be back.
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March 2024 by Maya Valle
I asked them for a very specific haircut and they butchered my fur babies. Also forced us to pay before actually seeing the pups so I tipped when I shouldn’t have. Livid.
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March 2024 by Ritesh Bhat
We have been taking our pet Zoey for 3 years now and have had no complaints
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March 2024 by Savannah Carroll
Got my standard poodle groomed, fair pricing and a great service! She looks amazing
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February 2024 by Gabriela Garcia
We are new to the Round Rock area and was worried about finding a groomer I could trust and feel comfortable leaving my pet with. So happy I found Purr-fect Pets Grooming. Not only are they 10 minutes from home, they are punctual, caring with my pet and love the friendly staff. Highly recommend you give them a call.
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February 2024 by Mary Button
Got me in quickly, friendly service, very good with my nervous dog, reasonable prices. Will be back.
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December 2023 by Carlos Castro
We love taking our Samson boy to Purrfect Pets! Linda does an excellent job with our pet and takes great care in making sure he feels safe.
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November 2023 by August Moon
This groomer was able to fit my dog Jax in at the last minute. Great job on the deshedding, bath, nails..etc. Reasonable prices. Will be using them often!!
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September 2023 by Kelly Rosenwinkel
Great staff, they did a great job with my very anxious dog! Finally found a place that wouldn't just give up when other places said they could not cut his nails. They did a fantastic grooming job and I am so thrilled to have a place to take him for regular grooming. Would highly recommend!!
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August 2023 by Brandy Kuykendall
Purr-fect pets is a nice local groomer. It can get a little pricey if you have a giant fluffy dog, but they do an excellent job.
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July 2023 by Xiomara Reyes
They always do a great job with our dogs. I get the full grooming service for both of my pups. I love that when they leave there they always seem to be calm. It’s hard to trust places with your dogs but I have been coming here for over two years and they have always done a great job and are very accommodating. Dory who works in the front is very communicative and has great customer service.
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July 2023 by sai mahojwala
They are the best groomer in the city .. very welcoming and they did very good job on my pet Muffyn . He never have complaints from them . He is happy and I am happy with their work
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July 2023 by Alexis S.
UPDATE Not only was my experience with the front desk horrible but when I got home I had noticed the top of my pups head had not been cut at all. They used the extra hair on her head to tie a bow on it. I don't care about the bow, it's just going to fall off once we get home anyways so now I am left with my dog half groomed. Not only this but they cut her nails way too short and one of them completely fell off! I was left with a bloody mess all over my house!! If you love your dog, DO NOT TAKE THEM HERE! Save yourselves and your dogs by going to K&A groomers in pflugerville! They're amazing!
