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July 2024 by Michael
During the day they have a decent amount of staff available, the area is clean and petting other pets is always a plus.
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June 2024 by Lydia Johnson
Half the lights were out in the store and the store was a mess.
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June 2024 by Hazel Bing
I tried to get my dog groomed and it took 3 hours! I believe the girl who did it was named Karina and my poor fluffy baby was fully shaved (which we did not agree upon) and she cut his whiskers! I even pointed it out and she said that dogs didn’t even need whiskers anyway which is completely untrue. There are many articles detailing the importance of whiskers for dogs as it helps with their spacial awareness and can make the depressed without that (especially since my baby is going blind). Anyways I spoke with another worker and got a full refund but I was very upset about the experience overall.
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June 2024 by Yvonne Cairnes
Had flea meds we needed for our fur babies.
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June 2024 by Colton T
Products were ready when promised
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June 2024 by J Earg
Walked in and was completely ignored, staff walked right by me no "Good morning" or "can help you with something". I got what I needed and left. Will probably never go back to this location or just use Petsmart from now on.
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May 2024 by jyothi Kodem
Good place for pets ,all pet supplies we can get here I usually buy food from here for my aquarium fishes
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May 2024 by Lara Griffith
Friendly staff
Left my wallet in shopping cart and it was returned with everything inside (I was expecting cash to be gone)
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May 2024 by Glenn Driver
Quick checkout. Store layout is great.
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May 2024 by Amanda zaragoza
Everybody is always kind and willing to help when it’s needed.
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May 2024 by Landon Bauer
Love the pet store in general not specifically any location but pet stores. This one in particular is hit and miss. Sometimes customer service is on point very helpful and polite staff leaving me in and out. Other times I'll be waiting for 20mins before getting any help with minior questions.
Bottom line it's a staffing issue I feel like more then employee training.
For what it's worth.
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May 2024 by Harlan Lawson
Great service
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April 2024 by Michelle Dornak
Fully stocked on our products. Nice and organized store.
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April 2024 by Ariana Sanchez
They need to do better I placed an order online I got a notification to pick up at 6:44pm .I drove to the store and they were closed mine you they still had customers inside the store one of the employees came outside .I let her know I was just there to pick up an online order she didn’t even made eye contact with me and stated sorry we already closed and registers are closed . That didn’t made no sense if registers are closed then how they are going to check out customers that are still in the store. I was just picking up an order that is already paid . I understand not letting me in to purchase something because they are closed.But they still had customers still shopping inside the store. I guess it was too much of inconvenient to them just to hand me my dogs food that is already paid.We are definitely not coming to this location again!
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April 2024 by Kenneth Maze
Normal Petco that has a decent selection of supplies. Nothing special honestly, normal chain. For whatever the reason though I believe that the chain is struggling a bit. Some things seem dated and in need of repair.
