9AM - 5PM
2300 Greenhill Dr STE 200, Round Rock8:30AM - 5PM
108 E Bagdad Ave Ste 400, Round Rock“I worked with Jacob Baker on the recent purchase of our forever home. I would highly recommend you using Jacob and his staff for all your mortgage needs. This company was very professional and extremely helpful with the whole process of purchasing our home. Thank Jacob and your Staff for everything. Keep up the great work you do....”
7AM - 7PM
2300 Greenhill Dr STE 200, Round Rock“Nick and his team were very thorough at every stage of the lender process. I was a first time home buyer using my VA loan and I had no idea what to expect to be able to utilize it. I was informed at every step and either Nick or a team member was available for questions, which I had a lot of. Continuous communication and notification of needs for either my signature or new paperwork were always prompt and had reasoning as to why we needed it. Would highly recommend them for your lending needs.”
“We have been very pleased with the services and support provided by the Round Rock branch of South Star Bank. In particular it has been a real pleasure to work with Diane Romo, Personal Banker. When we first visited the bank shortly after it opened, Diane greeted us and made it easy for us to open checking and lock box accounts. Any time that we visit the bank she remembered our names and is always willing to help if we have a question about our accounts or the bank's web site. We greatly value the skill and efficiency with which Diane addresses both simple and complex transactions such as a wire transfer.”
“I LOVE the VeraBank in Round Rock and it is at an OPTIMAL level! The Branch Manager, SAMONDRIA MONIE IVORY is GODSEND! I had a bad experience with banking at the Killeen and Harker Heights location and with her professionalism and knowledge she FIXED my banking needs to pay a bill in an hour. She listened to me, had empathy, resourceful, and offered solutions. They even stayed past closing time to fixed my issue. Because of SAMONDRIA MONIE IVORY, the Branch Manager she has restored my trust with Verabank and I will continue with this bank, but will ONLY go to this location where I live in Round Rock. Thank you SAMONDRIA MONIE IVORY and your team for your professionalism, positive energy, and optimal service! I RECOMMEND EVERYONE come here for their banking needs!”
“From the very beginning of our journey to purchase our first investment property, Austin Mortgage Associates, led by James and his incredible team, proved to be nothing short of amazing. Their blend of professionalism, efficiency, and genuine kindness truly set them apart in the world of mortgage services.We were under a significant time crunch, a situation that often brings immense stress and uncertainty. However, the team at Austin Mortgage Associates handled our case with remarkable dexterity and grace. The level of support we received was extraordinary – it felt like they were giving their all to ensure our success.What impressed us the most was the seamless integration and personalization of their services. They didn’t just see us as another client; they treated us with a unique and personal touch that is rare in today’s fast-paced business world. This human approach, coupled with their professional expertise, made all the difference.The result? Our transaction was completed within our tight timeframe, a testament to their efficient system and dedicated team. It’s not just their expertise in mortgage lending that makes them excellent, but also the kindness and human warmth they extend to their clients. This rare combination is what makes Austin Mortgage Associates truly exceptional.I wholeheartedly recommend James and his team at Austin Mortgage Associates to anyone looking to navigate the complexities of property investment. Their stellar service, outstanding commitment, and heartfelt dedication are what every client deserves.Thank you, Austin Mortgage Associates, for turning what could have been a stressful experience into a smooth, successful, and truly pleasant journey.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“I went into the branch one afternoon with a problem with my account.Veronica Aguilar greeded me, we sat down and she went to work. She admitted she may not be able to help. She tried so many .different things. When she couldn't figure it out, she went to her manager. He came out, listened and confirmed it was a scenario that their positions can't do. We then went to his office. Veronica didn't give up. Her customer service was incredible.”
“When I first heard about this bank I heard good news! I did some research on it! The staff and the manager introduced themselves to me and made me feel like home! They welcome me with open arms! I will put my money into this bank! I will continue to keep saving!”
“1st time to this branch. Opened checking accts for college kids. Had a lady call us over to help us and had to find a chair since there were 3 of us and she never bothered to look up. no greeting etc. When I stopped her to ask her about which checking accts would be best she said not to interrupt her because i made her nervous. I asked her if we could get someone else and she just got up and walked off. Ended up with a gregarious guy named Justin. He asked what we were trying to accomplish, gave us info so we could select the best options and even gave us info that we didn't even know we needed. Night and Day difference in service.”
“FAST, Accurate, Effective, Efficient and Very Professional. I worked with the Penland Team and we got my loan closed within 30 days. The communication was outstanding. Everything was processed correctly and very quickly.”