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February 2024 by S J
I forgave MCW for taking my credit card information yet failing to properly initiate my membership, thus making me late for work when I tried to stop by beforehand for a “quick” wash the next visit.I forgave them when my membership was screwed up again, this time in a different city.I forgave their terrible vacuums at multiple locations across the state.I forgave them for making it nearly impossible to digitally manage my account because they can’t find my membership disabling me from connecting my accounts (notice a theme here?).Today was my last straw. I rocked up to the Gattis School location after confirming that it would be open on Google. I know I should be shocked to find that this location is not only closed today, but will be closed for 2 more weeks…but I expect mediocrity at this point.Fool me once, shame on you. Fool me umpteen times….I’ll channel the shame I feel into a review to deter others from making the same mistake of using your service.
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February 2024 by Ryan Schmidt
The staff is friendly and the machine itself does a great job at washing. But, they now ask for a tip. I support people who work in any industry, but I support them by giving them my business. Tipping is a way that the owner can pay his staff more without taking a bigger cut themselves. Just pay your workers a livable wage and increase your prices... I will not be returning.
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January 2024 by wahdat safi
Good place
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December 2023 by Jason Napolski
Good solid automatic wash, very affordable monthly subscription, good vaccuums.
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November 2023 by R E
Had a monthly wash subscription for years, bought a new car that requires me to brake to put it in gear when it sits in neutral for the whole wash. They always stack up cars so close that it made me very uncomfortable to brake to put my car back in gear at the end of the wash for fear of the car RIGHT behind me. eventually I stopped going, but the billing never stopped as I recently found out. My last 2 washes averaged $225 each with all the monthly billing. They signed me up right quick at the wash but to cancel I had to jump through a bunch of hoops. Including a 45 minute call to their customer service line (which no one ever answered). Any company that's going to keep charging me for a service I'm clearly not using, then make it so difficult to cancel really doesn't deserve anymore of my money in my opinion. I won't be a customer of this business anymore.
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November 2023 by Nena Rodriguez
Hands down I really like Mister Car Wash. I've gone to different chains in the area and I've never had an issue at Mister Carwash regardless of location. The vacuums always work, the employees are pleasant and it's easy to get in and out.
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August 2023 by Michelle Robinette
I won’t be back and I even tipped. If your car is a little bit dirty this place does not clean your car. Very disappointed. They used to brush the windows but now the attendant only guides you onto the conveyor. I even went through twice.
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July 2023 by Joe Cerda
Good place for a carwash with free vacuums . I don't like the fact that they started asking if you would like to add a tip when you check out .
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July 2023 by kand2y504
Decent car wash, but they have someone standing outside to help you choose your wash (touch screen) and make it awkward by having them ask you if you'd like to tip. SMH.
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July 2023 by Melyssa Melyssa
Wished this facility offered towels for the customers like most car wash places do. This particular location, the washes leaves alot of water residue on your car after you get out of the tunnel. The vacuum pressure is weak. I hope they fix the things that need fixing cz I would hate to cancel my membership and go elsewhere.
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July 2023 by Gabriella Delgado
Place is horrible and has gone down hill. Have given it several chances at this point you’re better off going to a car wash at a gas station or H‑E‑B. Ridiculously dirty cars after wash, lazy employees.
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June 2023 by Aaron Sheppard
Love this car wash! The wash is great, and the general manager and staff are wonderful!As of June 17, 2023 - still a wonderful wash. Very friendly staff and the current GM Madison (different than before) is wonderful to work with as well. Thanks, all!Service: Vacuuming
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June 2023 by happii Life
Fast and quick service I do not have to wait in line since I have monthly membership
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May 2023 by Jennifer Flores Bono
I’ve always had a very positive experience here at this location. All of the employees have been very kind and professional. 10/10 recommend!Service: Auto detailing
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May 2023 by Andrea Emm
I have the Platinum monthly and usually go to the Austin, 183 location, but I was in this area. I was waiting in line watching them be very helpful with 2 different customers choosing a wash, and saw that they have a hose to spray the front, which they did for each car. Not for mine. Before I drove off, I rolled down my window to ask if they could spray the grill and they said they couldn’t because it would conflict with the car wash. What? Lol…They cherry pick which car they will (quickly) spray off, I guess. Lots of staff hanging out for not really doing anything, like the spray off on vehicles, for example.