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March 2023 by Walter Sedwick
I would not get a car from these people they are a scam me and my wife went to look at multiple car first can we looked at did not start the second truck we looked at had no gas in the tank the third van we test drive check engine light came on I got under the car transmission fluid was leaking heavily from underneath
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March 2023 by Juan Gonzales
I'm glad this dealership went under. Worst experience I've ever had with a dealership.
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July 2022 by Jonathon pierce
Said I was approved and good to go once I got up the they let me test drive a car and find the one I like and then cashed in the boss to take to me about how I spend my money and what kind of bills I have and then they said there system was down they will give me a call when it's back on. Just a waste my time I would go to one of the Chapman motors sales instead
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December 2021 by Alexander Kingsley
This place is a sham wife has a car through them and all they do is give the run around on when we confront them on why the shut the car off a day after payment is due when contract specifically states their is a 5 day grace period before car us shut off. Here we are Thanksgiving cars shut off and they are closed even tho we made the payment.
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August 2021 by Ben Johnson
Needed a car fast, and these guys, Ben, jumped through the hoops to make it happen. They were quick and efficient, as well as polite and knowledgeable about the vehicle I bought. Got the free oil changes for the life of the loan, and was treated great, even though my credit is so bad I need a co-signer for cash- shout out to my ex girlfriend, Tina G. Couldn't have ruined it without you. Seriously, these guys rock! I strongly recommend this place.
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April 2021 by josette ponce
This place is awesome great service bought van car truck from here very happy
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April 2021 by Julia G.
DO NOT BELIEVE THE HYPE!!! SAVE YOUR TIME AND YOUR MONEY!! I went here because I was desperate and they only asked for 500 down. While I was trying to get approved the finance manager, Ben Ramirez was drunk on the clock and was very inappropriate the entire time. He talked about my feet and how he would love to suck on my toes because he "loves women with pretty feet". So uncomfortable until my then boyfriend arrived and then the comments finally stopped. The company rips you off and takes advantage of you if you're a WOMAN. My car broke down and they said that they would help me, they cared, etc. They took about 3 months to pick up the car to help me, and when they did they cleared the check engine light (not by fixing the problem, by resetting it), and they claimed to have done $1700 in work WITHOUT INFORMING ME OF ANYTHING. THEY NEVER CALLED ME TO TELL ME WHAT WAS WRONG, WHAT IT WOULD TAKE TO FIX IT, AND APPROVE ANYTHING BEFORE ADDING TO MY ACCOUNT. When I asked for proof of the work that they had done they could not provide any paperwork for over a month. The reason was "the mechanic was not there to get the information"...for weeks! And supposedly no one else knew what all was done. When I finally got the "paperwork" of what was done they charged me more than the amount of paperwork showed work for. The paperwork also showed that they charged me double for parts that my car didn't need. (Trying to come up with an amount to show for what they supposedly did). I took the paperwork and car to Midas to see if they had done what they claimed and no, they lied on the paperwork as well. Midas reached out to them 3 times to see what they had "done", left 3 messages, and of course no one ever returned the calls. Mel the one who runs the front of the shop selling the cars would play like he didn't know anything about the car but would insist on taking me out on a date...constantly. This place is NOT PROFESSIONAL AT ALL. DO NOT GO BUY AN OVERPRICED CAR FROM THEM. THEY KNOWINGLY WILL RIP YOU OFF. SAVE YOUR TIME AND YOUR MONEY!
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October 2020 by Christi Byrd
They're ALWAYS friendly & helpful
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September 2020 by Annette Luna
well i bought a car from there and had it for 2yrs and had a car accident it was not my fault somebody hit me from behind my truck was total loss and they pay Kris Auto Sale the money back and we try to buy another one and they refused to sell another vehicle
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August 2020 by OfficialGoldenThumb 000
Hands down the worst customer service I’ve ever had. My car had issues all throughout ownership. Never passed inspection. The rates were too high. A skillet garbage company. Not to mention I lost my free oil change bc they closed down the lot. Wouldn’t recommend this company
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July 2020 by Robert Coatney
Horrible place. Sales person turned me down and referred me to another used car dealer simply to get referral money. I ended up not getting the vehicle I wanted. . I was sent to Third Coast Auto Group. Now I’ve been paying for a car I hate for a year. Sure wish I had gotten into that Ford Escape I wanted
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June 2020 by Stacy Johnson
My truck from kris auto's has been in the transmission shop for a week and after they called me back telling me my truck was ready 3 day's later had the same issue with the truck and its been another week already. This past week I've literally spent atleast 200$ on my uber to get back and forth to work and my daily errands. I'm currently waiting on the mechanic to get it fixed he said it would be fixed today but I'm calling and no answer. Worst dealership ever I will never come back to this place.
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April 2020 by Carra Rogers
I got a car from here at the end of last year. it was one of the most easy and enjoyable experiences I have had when buying a car. I have made every payment on time (usually a few days early) and have referred other customers to Kris Auto. This past Friday, I called to let them know I would be a couple days late on my payment due to my husband and i being laid off from COVID-19, and not being able to contact unemployment office yet. The guy replied with "HEB is hiring so you'
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November 2019 by Young Tower
Easy to work with. Good people. Ask for Ben.
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November 2019 by Maria Garcia
Ismael is understanding and helpful. I recommend him.
