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February 2024 by Scott Elliott
Not sure whether to give a 5 for honest or a 1 for unfulfilled expectation. This is the first and only JiffyLube branch where I was told they were not able to do a transmission flush when for me time is money and I often try to get other services done at oil change intervals. Damn it if the right kind of transmission fluid is not available, send somebody out to get it immediately while doing the oil change. Don't tell me to bring it in on my own next time.
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January 2024 by Ahmeir Funderburke
Came in for an inspection and was greeted by a very friendly staff member whose name I forgot to get. Overall a great experience, very patient and very quick to help me out! Would definitely recommend this place.
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January 2024 by Honest Review
TroyTitusHoracioThey took the time to answer all my questions with patience and were very kind in the process. These guys even applied a coupon to help me save in the end. Thanks guys! I appreciate you.
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January 2024 by Raquell Adedapo
The service that I received was not what I expected I was supposed to get. Usually when I get my oil changed, they vacuum the inside of my car and they also put air in the tires. I did see them do that to another person but they did not do that to my vehicle. Another gentleman tried to make an excuse saying that they were short staffed, but they had people standing around doing nothing. And then they wanted me to put my sticker in my windshield instead of them doing it when I voiced my concerns, he really did not seem like he cared because they did not offer to try to get it taken care of while I was there, he just said next time I come, which I will not be coming back .
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January 2024 by Soraya Dahud
All staff were exceptional this morning. Titus was kind, polite, and thorough.You only had 2 employees working this morning (I'm sorry I didn't get the other gentleman's name, but he too was helpful and respectful) and about 8 cars behind me at 8am. The were calm while assisting all of the clients who were requesting service. Hats off to a great duo this morning and thank you. Happy Holidays
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December 2023 by Bill Sentry
fast, professional, I am pleased and I will return
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December 2023 by Jay Lopez
Great Service
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December 2023 by Rob Rob
Excellent service, great communication with things, they ordered cabin filter from local parts store, arrived very fast. Great team working there, I’m very satisfied with the service I was given.
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December 2023 by Arul vijayan
Very good service .. only concern is tele support is little delayed and confusing options
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December 2023 by Nawnit K
Good experience !! It was quick and nice experience . Entire work was done in 15 minutes
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November 2023 by Christine Marquette
It was fantastic! Faster than I expected, ?
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November 2023 by J M
I needed an inspection and after calling 4 other businesses , JiffyLube on Louis Henna came through I got there and the guy was getting ready to go to lunch but took me in. That shows how dedicated they are to providing a great and efficient service. Shout out to Michael he made it happen.Great sense of urgency.
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November 2023 by Jennifer Berghom
Team members were polite and helpful. They didn't try to charge me for things I didn't need and told me about potential issues with my car to get checked out by a full-service mechanic. I highly recommend this place.Service: Oil change
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October 2023 by Louis Lee
Highly recommend this store.
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October 2023 by Legendary FoxFire
I’m not one to leave bad reviews but jeez this place used to take such good care of me that I had to.They took 3 hours to not do even half of the things I asked them multiple times for.I needed my bulbs replaced, inspection and an oil change. And I told them multiple times because I had to drive up multiple times because they kept sending people away because “manager was out”, “it’ll be an hour wait” etc. <this is different for them> whatever though I’m patient. Fast forward 2 hours of waiting with other people who came after going in front of me, <sure okay but maybe there was a reason>. They had me wait in the building…. For yet another hour. Waited a total 3 hours, without making any crazy commotions or anything, and they didn’t change my oil or my bulbs. By the time they were done it was close of business. Sorry, this same job took less than 30 minutes driving up and out last times I’ve went, now it’s taking 3+ hours? No thanks. Everything is different.
