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September 2024 by Jessica Ann Dalke
Came here to get my medications prescribed by my dentist. I asked the pharmacist if she could explain a little bit to me about the meds and when i need to start taking them. She looked at me like i was stupid, with a smirk on her face and replied “you don’t know how to take the pills?” I can call a counsel for you. I felt so disrespected and i already had the medication in my hands so i drove off. WHATEVER YOUR NAME IS WITH THE YELLOW BLEACHED HAIR, DO BETTER.
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December 2023 by Angela Mccollum
Love Heb Pharmacy everyone is nice and helpful really, gives good customer service care in anyway they possibly can. The staff at the University Blvd is amazing thank yall for caring ❤
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December 2023 by C Hill
Jose treated me very poorly and the whole process of trying to get my controlled substance before going out of town, was brushed off and cost me an extra $200 to move my flight. I was supposed to get my script the night before. When we called the following morning, they said they were getting on it right away. 4 hrs later & past my flight, I pulled up & Jose said I couldn't pick up my script, with a rude attitude. He cut me off. I pushed the help button & said " I don't think you understand, my dr wrote these for my trip, I've already missed my flight". He cut me off again. After checking w/ the pharmacist he rudely said, " it won't be ready for 20 mins". I said, "you're joking right?" He said "20 mins is our rush time move forward". Didn't care about my medications not being on time, was completely rude, then made me wait even longer. This is why people hate Corp. Pharmicies. MY DOCTOR WROTE IT FOR A REASON. YOU ARE NOT EVEN A PHARMACIST. They also lecture you on medications you've been on for years. You are not my doctor. Only been here 1 month, already done with this place.UPDATE: They (Kristina) are now saying they don't have my future refills for my pain medication. My doctor sends in 3 months worth! I've only had 1 refill.They also make you do all the work as far as transfers from other pharm, those never happened. They don't call you or send text when you need refills, they do not care that your diff medications are spread out on several dates.Lazy, RUDE, THINK THEY ARE DRs, typical corporation attitude.
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December 2023 by David Balagia
I’ve never had a problem. Very helpful and friendly.
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November 2023 by phil smith
Slow and rude
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October 2023 by Tammy H.
It was a pleasant and rather brisk October evening some might say hallow's-eve, as summer has finally came to a slumber and yet the first and welcomed cold front descended upon Round Rock, Texas at a shivering 47. I ran into this grocery establishment for only a couple things and left spending a whopping $17.82 but I digress. I needed assistance finding a paraben free deodorant and the short gentleman in cosmetics was more than pleasant but not great. I shall return on the morrow with exchanges and a rash.Yours truly,Bilbo
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October 2023 by Sam J.
This pharmacy has *very* poor electronic notification. I had 2 prescriptions sent in, when the first was ready they sent a "Your prescription is ready" notice so I went in. I discovered only one was ready, and they would not escalate getting the second ready so I will need to make 2 trips. In addition (today is Sunday) I cannot speak to the pharmacy manager or their alternate until Wednesday.Not happy. Moving my clients to another pharmacy.
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October 2023 by Hong L.
This review is for H‑E‑B Bakery for my wedding cake. After looking at several places for wedding cakes, most were out of my budget so I decided to go with H‑E‑B after hearing from other's recommendations. I decided to go with a simple design with minimal floral frosting decorations and it was under $200 for a 3 tier cake with 3 different filling flavors for each tier. They don't do deliveries so you'll have to pick up on the day of or the day prior. The whole process was pretty easy and straight forwarded, staff was helpful and friendly. I only wished they did cake tastings or slices to try because it does run on the tad sweeter side for my taste. My 3 tier cake also looked smaller than I expected, but ended up being just the right portioning for my small wedding.
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October 2023 by Laura P.
This H-E-B is excellent. It has a grocery store, it has curbside pick up, it has delivery it has a pharmacy. It has a drive-through pharmacy. It has a gas station and a car wash. The prices are exceptional.Who could want for more! Inside they sell groceries, and they also sell clothing and HomeGoods. I have been shopping here for a few months and I like it very much. I also get my prescriptions here, and it couldn't be any easier. The people that work here are very nice, always. I've never seen someone in a bad mood who works here since I started coming here five months ago. I highly recommend this H-E-B!
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October 2023 by sarah baue
Friendly staff, they answered their phone, there was no line, fast service, my prescriptions were ready when I arrived, and the pharmacist spoke to me right away when I had a question about my prescriptions. This is a quality pharmacy.
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October 2023 by Sherry Duncan
They are very patient and helpful.
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October 2023 by d walk
A* super friendly and efficient
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September 2023 by Sara Lopez
They are very very unhelpful! I’ve been up since 5a yesterday with a sick kiddo in the ER and the ER sent her meds to this HEB instead of my H‑E‑B in Austin!! I called them and the person who answered the phone laughed when I asked to have it transferred and told me that she’s too busy, for me to call my H‑E‑B and it’s 2 clicks! If it’s just 2 clicks then why couldn’t she just do it?!? I do NOT recommend this pharmacy at all! When I lived there they were awful and rude all the time! I love my H‑E‑B pharmacy at 51st in Austin! I called them and told them how rude this pharmacy was and in no time they had it transferred and were pleasant and nice about it! I will be letting corporate know my experience as well!
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September 2023 by Ashleigh L.
HEB is one of the only things I liked about TX. This store was great. Too busy to go in-store, but curbside was always awesome.
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July 2023 by Kimberly R.
Before the new Wolf's Ranch HEB opened in Georgetown I had no issues with HEB on IH 35 North in Georgetown. I do curbside pickup weekly. Since the IH35 HEB closed, I have had nothing but problems. The 1st time I waited quite a while and watched people arriving after me come and go. The 2nd time they gave my rider to someone else and rather than repack this very small order, they made me wait for the ither person to bring the foid back and there was a cooked rotisserie chicken! And the male manager back there was a jerk. The 3rd time. My frozen food was warm. WTF?
