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November 2023 by Brent Olsen
It was very easy. The price you see when you look on their website is the price you get when you walk through the door. I told the sales person what car I wanted and that is what I left with. Terrill made life easy and simple.
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November 2023 by Alex Sceales-Smith
Ryan Palmer was awesome! He helped me get a cool car that matches my personality (sassy)! He made the process quick and easy and was really informative. I would hit this dude up for all your car buying needs!
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November 2023 by Priscilla Ortiz
We stopped by DriveTime and Jayme assisted us. She was a nice a polite salesperson and showed us the vehicles we wanted to see. We were able to purchase a vehicle and she made it such a quick and easy process for us. Thank you again Jayme for helping us with this process of buying our vehicle.
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November 2023 by Chrystal Antosch Bates
Terrill was amazing! I was in and out the door with a new car in less than 2 hours. Totally recommend. Easy process and I’m very pleased with my new car!
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November 2023 by D. Marie (Sweets)
Terrill did an amazing job! Made the process quick and easy. Very helpful with answering all my questions, I will definitely recommend him to friends and family.Just know when getting a vehicle at drive time, be sure to bring someone who knows cars because I left with a 2020, low miles and it went in the shop 1 week later and stayed there for a month due to backordered parts, had over $4000 worth of service repairs. The warranty they offered (Silver Rock) did cover some but not all, so read fine print, know what's covered!
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October 2023 by LaDonna Fogarty
Terrell was great and highly recommend him as your salesman. Shopping at Drivetime is very quick and easy from start to finish.
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September 2023 by Neisha G.
My experience at first was smooth, just a simple tire issue that I was told would be handled. Then of course after the time of being able to return the vehicle noise started occurring. I reached out to the RoundRock location and customer relations and is getting nowhere. There was a loose belt and a shop rag stuffed under the hood of the vehicle. Now after having to pay for someone through them to come look at the vehicle I'm told there's broken bolts and I will have to come out of pocket over $800 since it is not covered. I have been trying to get resolution from dealing with them for 3 days now. This is by far the worse experience I have had with a used vehicle and customer service.
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September 2023 by Sabrina Robinson
Just honoring the kindness and helpful Person Ryan was as he assisted myself into a new vehicle. I drove away with a smile thanks to his compassion, concern, and dedication to helping me. Thanks Ryan ⭐️ and thanks for being able to deal with my son’s Cowboy talk. You guys are awesome !!
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September 2023 by Terrell Williams
My husband and I are new to Texas and have been looking at cars for a few months out here. It felt like such a process until we found the Round Rock location and met with Ryan. He is a great salesman, he understands budget and the importance of every customers preferences. He wasn’t pushy or impatient at all. He was super helpful and went to great lengths to get us approved with a great down payment with the bank! And everything was quick and painless. Highly highly recommend Ryan, he follows thorough and is great at communication and transparency. And the staff is the nicest at this location in my opinion! Thank you again! -Daniella
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September 2023 by Nicole Redmond
Mack C. is an amazing person. Straight to the point. Doesn't over sale. Integrity and patience. All great qualities in my book. This DriveTime location is blessed and Art is a great guy as well.
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September 2023 by sabrina watkins
Thank you DriveTime for giving me a chance and having awesome customer service. DriveTime is the place to be.Ryan was a sweet and helpful salesman!!
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September 2023 by Ashley Valenzuela
Terrill was amazing! He’s knowledgeable! I was in and out and was able to get into the vehicle I wanted! I definitely recommend this location as I’ve been to many dealerships on my car buying journey and this was the only one that made it an easy process! Highly recommend! Thanks Terrill. ??
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August 2023 by Tiesha Fowler
Just bought me a car from DriveTime and my sales associate Colby was the best.. Very honest knowledgeable and straight to the point salesman.. He had me in and out in no time… I been running from a car payment for so long but how can you say no when your salesman is just that good and you know he loves his job.. I recommend Colby he gets all the stars when it’s time for a new car I will only be back because of Colby.. I will recommend DriveTime to all my friends and family
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August 2023 by David Smith
Art and Colby were really a pleasure to deal with from start to finish. They were very knowledgeable and considerate. Art tried to even get me another spare key thrown into the deal, but corporate shut him down… DriveTime Corporate should take notes on how to care for their customers, like Art!
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August 2023 by Brandon Cader
Customer service was awesome. Thanks to my sales rep, Jesse, I was in and out of the door. Unlike other dealerships that keep you waiting for hours, this was definitely easy and super fast. My last questions to Jesse was: “are you sure that’s all you need from me?!” LOL. Definitely recommended this place if you are looking for a vehicle with less hassle.