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February 2024 by Andrea Cash
No issues they fixed my car as expected and the customer service was great
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February 2024 by Zennia Condez
Great staff and kept me informed during the process.
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February 2024 by DJ
This was our second vehicle repair with Collision. We were very satisfied with the experience - professional and courteous, great communication and quality work. Would definitely recommend Caliber!
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February 2024 by Atsushi Matsubara
I am a multi-return customer and have had hail/collision damages repaired here. Omar (advisor) pays meticulous attention to details and always makes sure that things get done right in a timely way. Love the friendly atmosphere at the shop.
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December 2023 by Mary E Taylor
Went to Caliber Collision this morning to get an estimate on what it was going to cost to fix the right front area of my car! all done! I take it back next week Tuesday for repair it was easy! No problems.
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December 2023 by Jay Gorrell
I liked the customer service, but I had to take my car back to the shop after they gave it to me to fix a problem with the door. They fixed it quickly.
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December 2023 by Mandi Salazar
They did an amazing job on my repairs. They kept me updated while my vehicle was being repaired, which is unheard of these days. Ross and his staff were friendly and efficient. Definitely, recommend!
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December 2023 by Norma Gonzales
They did an outstanding job with my vehicle but lost my keys to my vehicle. I was supposed to hear something from them today to start the process to replace my key but never heard from them . I will change my review if they make it right. This was at Caliber Collison in Round Rock.UPDATE: THE PEOPLE AT CALIBER COLLISON WERE OUTSTANDING AT REPLACING MY KEYS ! I'M SO HAPPY WITH THE EXCCEPTIONAL WORK THEY DID ON MY CAR AS WELL. HIGHLY RECOMMEND!!!
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November 2023 by James Baxley
Caliber Collision is an awesome organization. Omar and his crew were very professional and they were courteous and friendly. I would recommend this facility anytime and would recommend them to anyone. Quality work!
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October 2023 by Darwin Tanksley
Returned our rental car to Caliber Collision on a Friday September 22nd, only to be slapped with a $16,000 bill from Enterprise rental 2 weeks later for hail damage that occurred 3 days after we had already turned the rental in. Despite numerous calls to customer service and local staff, we're still being harassed and held responsible for something completely that isn’t our issue. No urgency to settle this Pedro and the rest of the team in a respectable time frame. There are now numerous cars that had this same issue due to protocols within thier organization not being followed with checking rental cars back in once returned. This isn't just poor service; it's also unethical business practice. We're in talks with the attorney general's office about a class-action lawsuit because we are tired of these businesses taking thousands of our dollars and not doing the job they were paid to do to completion. If you're in Williamson County and have experienced the same, join us. Companies need to know they can't just sidestep the law.
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October 2023 by Christopher Ayres
The staff were friendly and attentive. I didn't feel rushed when talking with them. The repair work was very thorough and I literally couldn't tell there was any work done. It looked as good as new!Services: Painting
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August 2023 by Farhan Ali
Great team here! Omar really helps you out, explaining everything in simple terms and works with you for the best price possible! I had my bumper repainted, after they were done with it the car looks brand new! Would definitely go to again for any body work 10/10 highly recommendServices: Painting
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August 2023 by Amanda B
Caliber did a great job fixing my Buick. The technicians were friendly, professional, and kept me updated throughout the process. I never had to guess what was going on with my car. It was finished before the estimated time. I appreciate that they took the time to vacuum the carpets. It was like getting a brand new car back. Would highly recommend!Services: Painting
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July 2023 by Zachary Hawkins
I've had the pleasure of working with these guys a couple of times and the work they do is top notch. I'll always take my car in to Caliber and would highly recommend to others. Omar in particular is great!Service: Body & Trim
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July 2023 by Richard Gilman
We were very impressed with Omar. He explained everything in easy to understand terms and listened and answered all of our questions. He was friendly and polite, knowledgeable, and made us feel that our concerns were important. He's a real asset to this company!
