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June 2024 by Kenneth Chung
Lhea is so helpful!
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May 2024 by barron mcwright
Property looked brand new. Room was clean, modern style
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May 2024 by Tiff X
The workers are great. The Gm, Erin, is wonderful, along with the staff of Monique and DT and the front desk manager Leaha. I couldn't ask for nicer people while I stayed. And a bonus is my dog loved them as well. Especially Erin. Thank yall for everything.
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May 2024 by Chris Stephenson
The gentleman working the front desk was very rude.
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May 2024 by Aztec Warrior
Had a great experience of staying in this hotel, facility is new and clean, staffs are friendly and helpful.
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May 2024 by Colin Bailey
Horrible racist employees. Kelly at the front desk and her manager Jose called the cops and kicked out a woman for the crime of "eating breakfast while black". At some point in that interaction the hotel staff should have realized they were in the wrong and tried to make it right, but at every step they doubled down and treated this guest horribly. Deplorable and unprofessional behavior. Shame on you!
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May 2024 by ZRL Home
I’d avoid this establishment at all cost. Theirs a YouTube video floating around where front desk profile a black woman and then throwing her out of the hotel for absolutely no reason.
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April 2024 by Amber Roze
Beky went out of her way n helped me from 1200 miles away so I could have somewhere to stay after a long day of flying! And the guy at night was amazing as well best hotel I’ve stayed in ever! Very clean n best hospitality!Rooms: Super clean n spacious
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March 2024 by Lisa Hamilton
Came in for a 2 night stay and received a friendly greeting from the front desk person. Noticed right away how clean and fresh smelling the lobby was. Also noticed that in the elevators as well. Was assigned room 427. The rooms are very small but still nice for the price. The only things I didn't like were being able to hear all the I35 traffic, had a couple of raggedy towels, no washcloths and one of the beds made a terrible sound whenever you sat on it or tossed and turned. Other than that, it was a good stay. Nice tv, comfy beds, clean bathroom. The shower is nice. All the staff I encountered were friendly. I'd stay again if ever in Round Rock.
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March 2024 by William Ayala
The only reason I don't give them 5 stars overall is because I personally wish for breakfast they'll have more variety. Otherwise everything was excellent
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March 2024 by Laurel Fitzhugh
This is the perfect hotel. Everything important is done to 100% performance and quality; nothing extraneous is added..First, the staff. ALL are kind, knowledge, helpful, and caring. And all the staff that are needed. FAST friendly service for any request. Maintenance, cleaning, etc. A comfortable and charming but modern and low key lobby.Second, the rooms. Pristine. Complete. Comfortable. USB and electrical outlets. TV with every option, like easy connection to any phone app. L- shaped desk. Big shower. Iron and ironing board. A small refrigerator. Every possible need.Third, breakfast. Wide food choices and well maintained with good hours. Also hot and cold food and supplies in the little shop.And fitness, laundry, I'm still discovering more..What is not included is.Coffee and microwave in the room. Instead, the lobby has 24 hour fresh ground coffee, a microwave, hot water, tea, etc. Higher quality and rooms are much cleaner, I'm sure.A closet. Instead, see photos. There are clothes racks and shelves.No cards and posters and handouts cluttering the room. Any information that is not given at check-in or immediately obvious is available by asking any staff, who always are immediately available. Local attractions or what nor are at the front desk.Did I mention the totally silent bathroom fan?.If the other avid hotels are like this one, I'm sold on the chain.
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March 2024 by DRH
DT was absolutely amazing from checking us in to helping us with the room. She was so helpful and kind, a pleasure to have someone so nice representing this hotel.Rooms were nice, spacious and perfect for one night for family in town. Will be back and recommend. Thank you DT.
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March 2024 by JD Hogan
This is a no frill hotel. I've stayed a couple times and it is ok. The rooms are very minimalist and the breakfast is very basic. The entrance is at a strange location with no parking near the door.
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January 2024 by Monique le
The hotel is lovely. The coffee is never-ending. It is freshly ground before it brews each cup! The hot breakfast has egg white omelets, bagels, and Jimmy Dean sausage biscuits. The are juices and tea. Cereal, fruit, hard boiled eggs, and mini muffins.It is located near a gas station and Walgreens and Waffle House.Cons: the hot shower water is warm at best.Rooms: Clean with cable TV. Large shower stall. ? (But only warm water-at least in December 2023).Walkability: Can walk to gas station, Walgreens and Waffle House.
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January 2024 by Ahmed Atia
I stayed at this hotel while in Austin for a business trip. The check in was smooth. The front desk lady was very friendly and pleasant. The room was clean, house keeping came by every day. The hotel is new, and is in good condition. I recommend this hotel.
